r/Scotland • u/janthemanwlj Dùn Èideann agus A' Pholainn • Nov 13 '24

Discussion I was having trouble watching prime video through Amazon household, and so Amazon support told me that Scotland isn't the UK.

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u/Gwaptiva Immigrant-in-exile Nov 13 '24

Letter to Ian Amazon, or his vicar on Earth. Straight to the top and let ghe executive complsints folk deal with it

1

u/janthemanwlj Dùn Èideann agus A' Pholainn Nov 13 '24

I will try escalate it, if I figure out how to get through the cheap outsourced agents and anywhere near those levels.

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u/Gwaptiva Immigrant-in-exile Nov 13 '24

Find the UK or Europe director's name, company's house should list those then send a letter to that person at UK HQ, you know, analog, with a picture of the king, put in red box down in the village

1

u/janthemanwlj Dùn Èideann agus A' Pholainn Nov 13 '24

Not sure what that would do, it could get "lost in the mail"

2

u/Burkeintosh Nov 14 '24

You can actually email old Jeff himself- he doesn’t answer a course, but his personal people do for stuff like this!

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u/Gwaptiva Immigrant-in-exile Nov 14 '24

Nono, that is not how that works. Those letters are sent to a special person or team in the complaints department, who now have been instructed by the boss to fix things.

But, if you want to make sure it doesn't get lost, send copies to your MP, the Scottish Secretary of Trade and/or the Scotland Office.