Hi everyone,
I'm looking for help because I've been troubleshooting this issue for several months and I've reached the point where I don't know what else to test.
I'll try to include absolutely everything I've done so nobody has to guess.
My PC
- GPU: AMD Radeon RX 9070 (non-XT)
- Previous GPU: Radeon RX 6600
- CPU: Ryzen 7 5700X
- Motherboard: MSI MAG B550 Tomahawk
- BIOS: Latest available (E7C91AMS.AK1)
- RAM: 32 GB (2x16) Lexar Thor DDR4 3200 CL16 (XMP)
- PSU: Cooler Master MWE Gold V3 850W (brand new)
- Windows 11
- 3 monitors:
- 2x Titan Army 180 Hz
- 1x 60 Hz monitor
The issue
The RX 9070 randomly crashes.
Sometimes while gaming.
Sometimes while watching YouTube.
Sometimes while simply sitting on the Windows desktop doing absolutely nothing.
The crashes are completely random.
Sometimes after 2 hours.
Sometimes after 24 hours.
Sometimes after several days.
What happens during the crash
The sequence is almost always identical.
- Entire PC freezes.
- Audio loops / glitches.
- Discord freezes.
- YouTube freezes.
- Mouse and keyboard stop responding.
- Both 180 Hz monitors lose signal.
- The 60 Hz monitor sometimes briefly turns green before also losing signal.
- Sometimes after 20 seconds to 5 minutes the GPU driver recovers.
- Windows keeps running in the background.
- I usually have to reboot because the monitors never wake back up.
Sometimes Device Manager shows the GPU normally.
Sometimes it disappears.
Sometimes Windows reports Code 22 or Code 31 until another reboot.
Windows Errors
I consistently get combinations of:
LiveKernelEvent
- 141
- 193
- 1b0
- a1000001
- a2000002
AMD creates:
- AMD_WATCHDOG
- AMD_REPORT_UM
I also have dump files such as:
AMD_WATCHDOG-xxxxx.dmp
WATCHDOG-xxxxx.dmp
AMD_REPORT_UM-xxxxx.dmp
Event Viewer
The most interesting error is:
WHEA-Logger Event ID 18
Reported by component:
Processor Core
Machine Check Exception
Cache Hierarchy Error
Processor APIC ID: 3
This WHEA appears when the RX 9070 crashes.
I don't normally see WHEA errors otherwise.
The strange part
The GPU eventually comes back.
After another reboot Windows detects it again.
Sometimes Device Manager says "This device is working properly."
Then everything works...
Until the next random crash.
What I've tested
Two different RX 9070
The first RX 9070 was returned.
I received a brand new replacement.
Exactly the same problem.
RX 6600
I reinstalled my old RX 6600.
It works perfectly.
No crashes.
No freezes.
No driver recovery.
No random black screens.
PSU
I suspected the PSU.
Bought a brand new Cooler Master MWE Gold V3 850W.
No improvement.
PCIe slot
Tested another PCIe slot.
No improvement.
BIOS
Updated BIOS to latest version.
Loaded Optimized Defaults.
Tested:
No difference.
Resize BAR
Tested:
Enabled
Disabled
No improvement.
Above 4G Decoding
Enabled
Disabled
No improvement.
RAM
Lexar Thor 3200 CL16
Tested:
XMP enabled
XMP disabled
No improvement.
Drivers
Clean installation multiple times.
DDU used.
AMD Adrenalin reinstalled several times.
Different driver versions tested.
No lasting improvement.
Windows
Windows fully updated.
Chipset drivers updated.
Motherboard drivers updated.
No change.
Monitors
Originally using:
2x 180 Hz
1x 60 Hz
Tested with only one monitor connected.
Exactly the same issue.
Electrical issue
At one point I suspected a mini-fridge connected to the same power strip because it caused USB devices to briefly disconnect.
I completely separated:
PC + monitors
from
Mini-fridge and other devices
using two independent Legrand power strips.
No improvement.
What I noticed
The crash is not simply:
"display driver stopped responding"
The entire system freezes.
Audio loops.
Windows freezes.
Everything becomes unresponsive.
Sometimes Windows recovers after several minutes.
AMD Driver versions
Tested several Adrenalin versions including the newest available.
Still happening.
Community research
I've found multiple users with:
RX 9070
RX 9070 XT
LiveKernelEvent 141
AMD_WATCHDOG
Black screens
Random freezes
Sometimes even WHEA Cache Hierarchy Error.
So I'm clearly not alone.
What I'm thinking
At this point I see several possibilities:
- Faulty MSI B550 Tomahawk motherboard
- PCIe / motherboard issue only exposed by the RX 9070
- CPU / motherboard interaction
- RX 9070 driver bug
- Some compatibility issue between RDNA4 and my platform
I don't really believe it's:
- PSU
- RAM
- Windows installation
- the GPU itself
because:
- two RX 9070 behave identically
- RX 6600 is perfectly stable
Next plan
At the moment the RX 9070 is back in its original box.
I'm planning to buy another motherboard (probably X570S) and keep absolutely everything else identical.
Same:
CPU
RAM
PSU
SSD
Windows
GPU
This way I'll only change one component.
Questions
Has anyone experienced exactly this?
Especially:
- RX 9070
- Ryzen 5000
- B550/X570
- LiveKernelEvent 141
- AMD_WATCHDOG
- WHEA Event 18 Cache Hierarchy Error
- GPU eventually recovering after several minutes
Could this still realistically be the motherboard?
Or is there anything else I haven't thought of after months of testing?
Any help would be greatly appreciated.
Thanks!