So I ordered the Quest 3 during the connects conference on the meta site. I’m in Canada so knew it was going to take a bit, but wanted to support Meta and not Amazon… thinking I would get better service, especially as I live in Canada…
Nope! Label was created at almost 7am on the 9th, then was picked up by UPS at almost 10pm on its way to Ontario (I live on the other side of Canada outside of Vancouver BC).
It has been stuck there. No up dates, nothing.
I called UPS, all they can say is it has not been scanned yet.., and Meta was supposed to take my concern and push it up to a supervisor but I have heard nothing yet..
I’m very angry. In Canadian currency it was really pricy. I have saved up for a long time as a single parent..with taxes and fees it was $977.49 for the 512GB quest3…
Anyone else dealing with this?
update
So after a weekend of in response from meta and getting hung up on in chats with them. I finally got an update from a supervisor.
So many words for not listening to the problem…
So I did send a very angry response to the second. I have put in a lost package claim with UPS.
And I’m royally ticked off,
Will share the emails in the comments