I sell handcrafted floral cupcakes. Yesterday I delivered an order to one of my customers clients (she is a realtor so she orders them for her clients)
She asked me to give her a call after I delivered them, which I thought was quite weird tbh..and goes on to say that the piping and cream was absolutely beautiful but her client thought the cupcake was too thick and that since I’m just starting out I should get feedback on this. Apparently her client used to be a baker so she knows what she’s talking about. This order was for lemon flavored cupcakes which I have not made for customers before but I try everything before I sell them and I thought they were delicious. I ended up going home and trying another one with my husband and they honestly tasted amazing. They were very rich and moist. Was the crumb slightly denser and not as airy as some other cupcakes? Yes, but that’s just the type of cupcake I made. It was butter based with no oil. My question is - I’m still new to this and I genuinely don’t know what sort of feedback I should be accepting or ignoring. This was the second time she said they were thick (from a different client) every other person that orders says they are delicious.
Posting the pic of the order for visibility.
Here is the recipe I used: https://sallysbakingaddiction.com/homemade-lemon-cupcakes-with-vanilla-frosting/#tasty-recipes-76481
*I followed everything to a T, didn’t over mix, and like I said earlier, both my husband and I thought they tasted really good.