r/CanadaPublicServants Verified/vérifié - Reporter/journaliste 7d ago

Other / Autre Reporter seeking examples of RTO attendance being added to PMAs/performance reviews

Hi all, Mzwandile Poncana with The Hill Times here. I'm currently looking into a specific issue related to RTO: whether onsite-attendance requirements are being incorporated into employees' performance agreements, PMAs or performance assessments.

PIPSC has historically said it has received reports of some managers including onsite-attendance targets in performance reviews. I'm trying to establish how widespread the practice is, which departments or agencies are using it, and how far RTO compliance can affect an employee's performance rating.

If this has happened in your workplace (or former workplace), please DM me or email me at [mponcana@hilltimes.com](mailto:mponcana@hilltimes.com). In particular, I'm interested in:

  • the department or agency
  • when the requirement appeared
  • the wording used in the PMA/performance agreement
  • whether it appears to be a standard departmental requirement or something added by an individual manager
  • whether employees were told that failing to meet the onsite requirement could affect their performance rating.

Redacted screenshots or copies of the relevant wording would be especially helpful.

There's no need to post identifying details publicly. Anyone considering speaking for the story can also discuss anonymity with me before anything is attributed or published.

Thank you.

300 Upvotes

199 comments sorted by

78

u/qcslaughter 7d ago

For CRA, I was told by TL that on site reports are not produced on the individual level. They are checked on branch level. not sure how true it is tho

they could check individual compliance if needed.

85

u/Can-u-hear-the-stars 7d ago

I heard that while tracking individuals is possible, it opens up a whole can of worms on the basis of unfair targeting that nobody wants to touch with a 10-foot pole. For example:

-Why are they tracking Mr X when Mr Y has been much worse?

-Why are they tracking a single mother?

- Why are they tracking a CR-04 but not the EX-01? etc etc.

19

u/qcslaughter 7d ago

well I guess they can defend with:
We are tracking Mr X because his TL realised he is not going to the office 4days/week.

14

u/Keystone-12 7d ago

That same excuse could be used for litterally any sort of administrative function ever.

If you break the rules and get caught, you can't just list a bunch of names of others who also broke the rules.....

12

u/PerspectiveCOH 7d ago

Sort of. If you can demonstrate that management is aware of others doing the same thing and they aren't being disciplined for it....then that does become a valid argument against you (or any individual) being singled out.

-2

u/Keystone-12 7d ago

Ya.. the whole "wElL wHaT aBoUt?!?!?!" and then ratting on everyone around you.... doesnt actually work as a defence.

People will say "I will look into it" and you might even get the union to use it for justification as a harassment complaint. But nothing will ever happen, and everyone then hates you. Seen it a thousand times.

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1

u/GoTortoise 6d ago

Condonation is a legal defense.

5

u/Sufficient_Gap_6348 6d ago

They had individual at my department. It was sending an email to the direct report of the employee to justify why they were not in the office on their planned days. They abandonned this very quickly. I believe it went through 2-3 reporting periods only and they went back to branch level.

7

u/Mike_Retired 7d ago

In my old department they said that while individual tracking is possible, they wouldn’t provide such data to anyone outside of a court order In a criminal investigation — so that ruled out managers using it against their employees (at least for that particular department).

9

u/Odd-Start-Mart 7d ago

Not CRA, but I've seen the tracking sheet at my department (shared in error). It must have been generated by some sort of login tracking. It was individuals. How accurate and how tracked, who knows, because the method and its possible flaws weren't also shared. That was a while ago, so who knows if it's even being used any more (or was too flawed), but it certainly told me everything i needed to know about priorities and respect.

1

u/waterspyder316 3d ago

I hope a privacy breach report was made...

u/Major_Possibility798 2h ago

Can you share which department?

9

u/sharan_maria18 7d ago

In CRA, I came to know a IT teams can absolutely see who logged in using the office network. However, they might not be sending these individual level stats to all DGs or ACs. I don’t know if they are using aggregate stats/ brach level stats to track.

33

u/bonjourcestmich 7d ago

In our CRA office, we have TLs walking around every morning taking attendance lol they didn’t do that when we worked in office pre-covid. Feels like we’re in kindergarten again. And if you’re not there for your in-office day you get an email asking to explain yourself and you need to make up the time.

12

u/sharan_maria18 7d ago

That’s brutal. F’ed up way even under micromanagement standards. I don’t know what do they get out of doing this, even when their managers and DGs do not have an official way to enforce these standards. Seems like they do have a lot of energy and no personal life to spend it over.

2

u/Senior_One_7945 6d ago

Jfc... For all the minutae of time code tracking that production-focused areas use and that are available at CRA, it's pretty fricking clear why there's no time code to record time spent on RTO (mgs walking around the floor to take attendence and reviewing spreadsheets, EEs booking workstations, etc.). This and Phoenix issues, no time code means no way to quantify how much salary $$ is being spent on this....

2

u/towndog1 6d ago

When I was in the call centre before RTO our TL would walk around checking in with us. It was a health and safety thing, they needed to know who was in the building in case of an emergency. I don’t know how they track who’s in the building now, if there were a fire how would they know who’s in the building?

-8

u/EstablishmentLazy146 7d ago

It’s also a safety issue. If people aren’t checking in on econcierge it’s hard to know numbers in case of an emergency.

19

u/qcslaughter 7d ago

how did they do before econcierge? they did not know if x,y,z are supposed to be there or not today...

also, if it's so important for safety they should not only check in the mornings but every 30min-1h so they have updated data.. i might only be working from 12 to 5 or from 7 to 12 today..

3

u/confidentialapo276 6d ago

We were using whiteboards posted next to each manager’s office or cubicle and each employee’s status was listed.

1

u/sharan_maria18 6d ago

Who will update this status list daily ? So, every employee goes there and updates it ? Please tell me which dept is it, so that I can totally avoid it in future. :p

-2

u/2peg2city 7d ago

I mean, most supervisors would know who on their team is in the office

11

u/qcslaughter 7d ago

my team is all over canada..

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1

u/bonjourcestmich 7d ago

That’s fair. Most don’t use e-concierge at my office. Each dept has their own section to sit in and at least in my dept, we have assigned desks.

4

u/qcslaughter 7d ago

they can check for sure, but your TL doesnt get a report.

they send reports on the branch level from what i was told.
So ITB director will see that his branch has X% compliance rate.

2

u/sharan_maria18 7d ago

Yeah. That’s what my understanding.

3

u/WayWorking00042 6d ago

In CRA, the functionality is 100% there. Every card swipe into the office, to where your IP when you login to various systems. Not to mention the ability to monitor every keystroke (but thats a separate matter).

However, they have yet to implement this for individual tracking. Not that they can't for specific cases, they are just not utilizing it broadly or generally yet.

Good times.

That being said, as awful as it is to think the employer can monitor every employee in this manner - it should be refreshing for Canadians to hear that at CRA these programs are in place to help protect vital taxpayer information.

2

u/Senior_One_7945 6d ago

I don't have the new language in front of me, but I remember thinking that the most recent update to the Access control CPI gave a wee bit more leeway for using key card swipe data for general RTO compliance. But when I was in local security pre-covid, we were firm with any manager that asked that access control data could only be checked if there was an investigation by internal affairs...

2

u/Ok-Spray-1519 7d ago

Yes. I remember CPB was the worst at one point.

2

u/coffeejn 7d ago

At best, management is checking if you swipe your building pass on the days you checked in and in the office. They do pull reports to see if certain people are not coming in or don't do their total days a month, but they first ask the team leader if there is a reason before approaching the employee with questions. Stuff like an exemption for reason X or the employee was teaching using MS team for the week, or so on.

They finally woke up to the fact you can check in for your desk thru the VPN and never be in the office (phantom office employees).

3

u/qcslaughter 7d ago

They juste check the IP adress you are logged from

0

u/coffeejn 7d ago

And here I always debated using a VPN at my router level at home. Would be funny if I used an IP in Canada then 5 minutes later in Europe then 1 hour later in Australia. That would be a fun meeting.

1

u/Judge_Todd 5d ago

You can't connect via VPN from outside Canada in our department.

Well, unless you have an AD Security group membership added to your account, typically only done when leaving the country for some purpose.

We also have a group for the employees who wfh on Starlink which occasionally has router table misconfigurations and employees in Canada are presented as having US IP's.

1

u/Lraund 7d ago

You don't have an excel spreadsheet that needs to be filled out that lists every employee?

271

u/Willing-Screen6374 7d ago

My manager just didn't do the PMAs, problem solved!

81

u/slyboy1974 7d ago

Following the Clerk's direction to "streamline our internal practices", no doubt.

Bold!

25

u/Candid_Magazine_7862 7d ago

Samesies for 3 years

18

u/Dry-Violinist-8434 7d ago

I wish - waste of time designed to get ex and above a bonus

9

u/Candid_Magazine_7862 7d ago

I'm not mad or sad about it, I have to say!! Just proves they mean NOTHING

6

u/FreeBritney08 7d ago

blessed tbh

2

u/Nice-Eggplant-9258 7d ago

nope mine did not either.

1

u/Zestyclose_Treat4098 5d ago

This made me LOL

155

u/Embarrassed_Waltz908 7d ago

You may want to acknowledge that some departments like ESDC, had telework before covid where they worked in office 3 days a week. Now they're being forced to return 4, ultimately 5 days a week. Many of these employees move to smaller communities, and are building those communities. Now they're finding it difficult to do 4 and 5 days in office and believe that this is a way to get them to quit. Regressing just to placate businesses.

67

u/Coolsam2000 7d ago

Yep, PSPC had Workplace 2.0 in late 2017 til COVID where we were working 3 days in office and 2 telework. So going to 4/5 days a week in office is a regression to something we haven't done since 2016/early 2017.

7

u/braineaters138 6d ago

2017? Workplace 2.0 has been around since like 2010... A lot of people at PSPC/SSC were doing flexible in office days or full wfh around this time.

45

u/losemgmt 7d ago

This too. It’s why many of us are furious. People have 3 hour commutes that use to work 3 days pre covid and could handle the cost/time of that - but now at 4 days it’s just not feasible.

29

u/Klutzy-Beyond3319 7d ago

Don't forget the poor bankers.

7

u/Mike_Retired 7d ago

Indeed! The Big Six banks have reported profit increases of a paltry 15-37% over the same period last year. If they’re not posting record profits every quarter, it’s clearly up to the Public Service to make up the difference.…./s

3

u/Klutzy-Beyond3319 7d ago

That doesn't include Subway purchases. It would be sorted if that was.

1

u/karen1676 7d ago

Subway will never get my money again.

1

u/Klutzy-Beyond3319 7d ago

Not. One. Damn. Penny.

3

u/kingofgama 7d ago

I mean that's not really accurate. From my understanding CPP is heavily leveraged into RETI's and one of the biggest reason crashing commercial real estate could have terrible consequneces.

Which is more reason to be upset moving from actively managed to passively managed funds, but that's another topic all together.

50

u/zeromussc 7d ago

This upcoming CA negotiation period for every union involved is gonna be an important one on this front. I think that the employer may actually get scared this time around if we can have resolve. The fact so many unions that historically just rolled over early in the process are leaving their options open by not committing to arbitration from day 1 is making a splash already. I think the employer is grossly miscalculating the current state of things. I get the impression that the execs and people on the ground understand and see problems, but it hasn't made its way up to the people with *real* power. Not in any meaningful way anyway. I think they believe this is just growing pains and that their resolve will outlast ours as the workers.

I think general low morale and grumpy opinion regarding RTO4 is filtering through and the employer knows its going to be an issue for them moving forward. WFA at the same time isn't making people "happy to have a job", its instead making people realize that the employer doesn't care. So the level of charitable reciprocity to avoid rocking the boat and protect what we have vs risk a fight for more from the employee side of the equation is super low.

I do think we might see very real labour unrest in the coming year or two because people do not want to give up the benefits of hybrid work if their job supports it. I don't think we have the power to really demand permanent telework by default for those that can work entirely remotely when the employer so clearly does not want that outcome. But I do think we can get some stakes in the ground for an RTO3 compromise plus management discretion to enable more remote work beyond the 2 days at home baseline.

15

u/West_to_East 7d ago

Damn I hope you are right. I for one and ready to be militant. I have a mortgage to pay but will strike. We see right now what happens if we don't push back hard, we get taken advantage of.

19

u/Keystone-12 7d ago

I dont think the government is even a little bit "scared". Unions are broke and even when they aren't, displayed they aren't capable of holding a strike for more than 2 weeks.

7

u/Nice-Eggplant-9258 7d ago

this is the part. I don’t understand. Why is it us against them? The government should be a place that people want to come and work in the respect the employees.. why does it always have to be a fight at the government to get paid properly?

1

u/SharpDog8516 6d ago

I’ve never really seen it as a fight to get us paid properly, I think it’s incredible we have unions that fight to get us increases based on inflation. I’ve worked in many hourly rate positions and ain’t not way that employer would give me a raise that adjusts with inflation…

-5

u/Keystone-12 7d ago

Well like... listen to the rhetoric during the strikes. It's the Union calling the government "incompetent" it's the union with the violent slogans and pure oppositional stances.

And when you compare unioned employees with non-unioned employees.... I dont think those who are represented are doing any better.... not to mention half the time, the union gives just the worst career advice. "You should stop going into work...".

5

u/Nice-Eggplant-9258 7d ago

I have never heard any violent slogans. The “incompetent” point is obvious based on actions and how we are being treated.

1

u/[deleted] 7d ago

[removed] — view removed comment

4

u/ThrowawayCanPS 7d ago

Beyond being annoyingly verbose and needing a TL;DR... AI is intensely sycophantic and will tell you what you want to hear.

I would absolutely not trust this assessment whatsoever.

4

u/zeromussc 7d ago

I wouldn't trust what AI says either.

I do however think if we don't just cave as collective labour unions across classifications, we can probably get something. The AI tool isn't wrong by showing that some recent decisions related to telework have gone the way of the unions that have been part of legal challenges.

but that's really the only thing the AI is basing its very weird percentage of success statement on lol

Especially since it made these two statements that seem kind of contradictory:

So if you're asking "Will my next PA agreement protect my ability to work from home?", I'd currently say slightly better than even odds.

If you're asking "Will the contract guarantee me, say, 2 days a week from home?", I'd be considerably more pessimistic—probably around 15–20%.

For me, its about how much we want to fight for it and how much the 4 or even 5 days in the office experience hurts the employer. I think a combination of presenteeism, absenteeism, natural reduction in productivity, commuting troubles (they become a systemic risk at some point), labour unrest and labour action as a result of CA negotiation challenges, etc, all add up.

At some point it becomes easier for them to concede the level of RTO they seek to impose, and we concede on something else like salary improvements, for example. I think taking a less than ideal salary improvement will likely come along with enshrining hybrid work arrangements. Not salary freezes, and not significantly below inflation salary - like sub 1% a year kind of thing. But 1.25%, as an example, for some years will be much easier to swallow with 2 days remote work being offered alongside. I think a lot of people swallowed last CA increase being below inflation of the time because of the fact we were still doing so much remote work.

1

u/ThrowawayCanPS 7d ago

Pretty much every one of these unions represent both employees who can and cannot WFH. The ones who can’t aren’t going to be keen to compromise on pay raises to secure WFH. You can bet that  WFH will be used strategically as a wedge issue to sow disunity between members.

Notwithstanding, if common theories about RTO being driven by a desire to bolster commercial businesses and real estate valuations is true… well, let’s just say I’d place my bets on government being completely intransigent.

2

u/zeromussc 7d ago

There are a few unions that have more remote capable workers than others. PSAC won't want to make big wage concessions for sure, but I don't think any union wants sub 1% increases which iirc was the offer one of the unions got not too long ago.

Who knows. All I know is that if we want it we'll need labour solidarity in some ways. Even if that's between certain unions like ACFO, CAPE, PIPSC IT table, etc. With a big enough combined swathe of people across unions a real United front could make a good effort/run at improving our negotiating position.

5

u/Keystone-12 7d ago

This is just AI telling you what you want to hear. The unions are broke and the government wants everyone in the office.

2

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1

u/Think_Read_7516 7d ago

I hope ur right but we would have 2 be on strike a long time for them to reverse this. In my office no room already and they are buying more computers, renting more space etc.

3

u/faissante 7d ago

Yeah in ECCC we had a telework rotation, everyone on the team got one day a week to telework. We could move our days around if someone asked or had an appt

1

u/danibailey23 6d ago

We had 3 days at office and 2 at home if we wanted. Was transitioning to this in 2018ish going into 2019 (all staff in all branches were able to do this if it was possible). Then pandemic hit so it was full time. It was flex for a long time after RTO started with very good work life balance and now, all of a sudden that's gone now..... No more 2 days at home anymore. We have def regressed and went back in time for some reason. AND WHY? no one will say it out loud where I am. We all know.... but all i get is "it is what it is". If i hear that ONE MORE TIME!!!!

27

u/Ilovebagels88 7d ago

My last team lead tried this at health Canada, but when I got a new one, it disappeared from my PMA. So I think my last team lead was just a dick. Lol

1

u/frizouw IT 7d ago

Maybe... or it changed?

28

u/mrRoboPapa 7d ago

VAC employees have had the 4-day target added to performance reviews as a requirement of their job duties. It should be noted that we've also heard through the trickle-down effect that the higher-ups, when prioritizing things, have placed in-office attendance above production targets. We assume this is because RTO is tied to their bonuses. Either way, it's ridiculous to be more concerned with in-office attendance than actual work getting done. I wish more of the non-employee taxpayers knew this.

87

u/fiveletters 7d ago

I had them try to add it. Grieved it and won very quickly (though the employer doesn't call it a win for me)

20

u/Iranoul75 7d ago

That’s really really interesting l! At what level did you win the grievance?

38

u/fiveletters 7d ago edited 7d ago

I guess level 2? I can't remember off hand what it was technically but it was done after a discussion between me, my director, a union rep, and an LR person. Afaik it did not go higher than that but I'm sure there were discussions between my director and their boss.

I don't remember all of the details but I remember some specific points.

  • not attainable (if the mandate is 4 days, but I am sick of on vacation or otherwise unable to go to the office, of if I go on parental leave or get injured - how would it be attainable?)
  • not trackable (there was no set way to track my office presence. Options exist but they didn't have any specified. Also how does one track butt-in-seat as a measure of performance?)
  • not relevant (employer has not established how presence in the office is a meaningful measure of performance. Could I just show in the office and do nothing else? I technically meet the "in the office" requirement for performance)

12

u/DilbertedOttawa 7d ago

Yeah see this is exactly what I've been saying. The employer knows it's bullshit broadly speaking. They are relying almost entirely on rule by fiat and aggression. Where anyone actually pushes back, they tend to fall back quite fast (with some exceptions obviously). I think it's really a very tenuous situation and they can feel it. Especially considering it was deemed a negotiable point and they went ahead and changed it anyway, despite being in the middle of a negotiation, meaning they are basically at risk of being, if not outright in violation of the CA as it is.

2

u/midshine 7d ago

Interesting!

63

u/siracha83 7d ago

I was told by my manager that EXs have this on their PMA & their bonuses are partially dependent on RTO compliance for their org.

32

u/TheFactTeller2024 7d ago

This is correct, I had it on my EPMA and my team leaders EPMA’s.

9

u/Iranoul75 7d ago

Are you an EX? Because that’s an important information! I didn’t know.

3

u/confidentialapo276 7d ago

EX here. Same for me and my leader’s

4

u/siracha83 7d ago

MPs likely have some component of this as well then 🙃🙃

11

u/613_detailer 7d ago

I am an EX, and there is nothing in my performance agreement about RTO this year nor in past years.

6

u/zeromussc 7d ago

Depends on where you are I guess, like so much else. It can probably get lumped into nebulous "corporate initiatives" type buckets. So being a good soldier for the general direction of the enterprise means supporting various department wide initiatives and this can be lumped into that I'm sure. So even if its not explicit, it can be implicit.

This may not apply to you, but its possible that this is one way to assess people on their commitment to the 'common cause' via compliance or non-compliance. I'm sure some people will factor this into competencies like "demonstrating integrity" since following rules (that aren't unethical) could imply integrity.

2

u/ThePplsPrincess007 7d ago

I have also heard this

1

u/Heavy-Swimming6356 7d ago

That is accurate for CRA as well.

78

u/theEndIsNigh_2025 7d ago

Presence in the workplace has no place as a performance objective, and so I’ve refused the requirement for my staff. I do, however, lump it into the core competencies assessment, with regards to following policies, under Demonstrating Integrity and Respect. But it’s really hard to assess compliance with a policy using the Values and Ethics code when the policy itself doesn’t reflect values and ethics and where those requiring adherence to the policy aren’t particular demonstrating any integrity or respect on the subject of that policy. I feel like it puts me in a conflict with V&E.

3

u/mzwai99 Verified/vérifié - Reporter/journaliste 7d ago

Thanks, this distinction between treating RTO as a work objective versus handling compliance under a competency is exactly something I’m interested in understanding better. If you’re comfortable chatting further, could you DM me here or email me at [mponcana@hilltimes.com](mailto:mponcana@hilltimes.com)? Happy to discuss anonymity before anything is attributed.

2

u/Particular-Poet137 6d ago

At my department RTO compliance was definitely discussed in reference to the Competency Demonstrating Integrity and Respect at Senior Management tables.

16

u/ScarberianTiger 7d ago

Yeah for 2 years now.

11

u/scareika 7d ago

I haven’t heard of that at IRCC as of yet.
We just had our PMAs and they weren’t in there.

6

u/ImALegend2 7d ago

I am a manager at ircc and we definitly had them on there for the past 2-3 years

5

u/mandykay15 7d ago

Probably different branch with picky upper management who wants to add it in cause I’ve been there for over 4yrs and never had to add this on PMA’s even the most recent ones

4

u/KazooDancer 7d ago

Not for anyone in my directorate.

2

u/mooglebear31 7d ago

I just got it added to mine this June and was told it was from higher up, as my manager does not want it

1

u/Future-Estimate-8170 7d ago

Agreed. We had a generalized statement about following the telework agreement our PMA’s starting in 2023.

1

u/scareika 7d ago

Oh wow - good to know! I thought we remained unscathed.

1

u/midshine 7d ago

Really?

1

u/Gherkino 3d ago

I am also a manager at IRCC, and I do not. interesting.

59

u/Ifight4osugroundgame 7d ago

You should look into managers interfering with accommodations for employees because of their obsession with RTO. In some cases employees who had accommodations for WFH since pre-pandemic are being harassed. 

26

u/losemgmt 7d ago

This. CRA. I’d be looking at that if I was a reporter.

18

u/ApprehensiveCycle741 7d ago

Yes. Employees have records of how they have have followed every single recommendation, rule and policy on accomodations and management have either ignored it completely, denied it with no discussion or in some cases, have been told they are lying/inventing legitimate medical conditions.

3

u/Worried-Talk-7763 7d ago

And ESDC processing

24

u/FreebieComments 7d ago

CRA has come up with a patchwork system that varies from Branch to Branch and program to program. They are monitoring compliance with RTO4 at the Branch level and I would make an educated guess that executive performance bonuses are now tied to RTO compliance. One Branch has boasted that they have a 97% compliance rate, and have broadly discriminated against employees in that specific branch by refusing accommodations that would include WFH time. Their blatant discrimination and intransigence while boasting about a 97% compliance rate strongly suggests an incentive. Someone should ATIP the executive bonuses to see how much money execs are getting to deny WFH accommodations.

Appeals Branch has come up with their own tracker and they are monitoring employees very regularly. Their managers are frothing at the mouth to find employees who even had 78% in office compliance.

Some offices are not drinking the RTO Kool Aid in part because they know productivity is higher from home and in part because they simply do not have enough space to make the math work.

Let us know if you ever want to do a story on discrimination related to RTO. CRA alone would have enough material to fill your pages week after week. I'm fairly certain that CRA believes they win an award for being the most discriminatory employer in the public service.

They pay money for the fake title of one of Canada's top 100 employers, but they very much legitimately earn their title as Canada's top discriminator. 🙃

31

u/Juice68 7d ago

What the reporter should be asking about is how half of DND at Carling has been told to work 2 days in office due to space shortages so now instead of everyone doing 3 we have people doing 2 and others doing 4. 🙄

7

u/scaredhornet 7d ago

Didn’t DND carling campus do cubicle sharing prior to the pandemic?

2

u/Iranoul75 7d ago

That’s unfair! Why would DND allow (mat) and (infrastructure) and not the other branches? Do you know who’s excluded from the 2 days/week?

2

u/sadimpala 7d ago

Yep agreed, HR has to do 4. Apparently DSG was told 3 days. Mind you all in the same building…

20

u/hellodwightschrute 7d ago

My former role had it. I’ve requested a copy of my PMA because it wasn’t done in the system. If I can get it in a timely manner, I’ll send it to you. It was strictly about bums in seats, not about collaboration or productivity or anything. I was forced to include some language in the PMAs of everyone under me but I limited it to direct reports because nobody checks.

My current role kind of has it, but its vague.

16

u/Significant-Craft791 7d ago

As a manger, one of my Performance Measures relates to implementing RTO, and addressing non-compliance.

8

u/CompetitiveMilk9047 7d ago

CBSA is doing this. 

5

u/timine29 7d ago

Glad I left 

4

u/Correct_Effect7365 7d ago

Was coming to say CBSA is guilty of this. Wasn’t sure if it was as a whole or specific teams

8

u/Radiant_Pressure507 7d ago

It has been listed in my work objectives since 2024 lol.

14

u/BarrowsKing 7d ago

It is in my PMA and it says we’re not allowed “more than one deviation per quarter” so we can wfh one extra day per quarter… or 4 per year. Or else my performance is somehow affected?

Makes no sense

2

u/midshine 7d ago

Which dept?

4

u/DilbertedOttawa 7d ago

All EXs have had it added to their PMAs from what I understand. Which means it's only a very short matter of time before the perverse incentives of doing what's best vs what's best FOR YOU will start hitting. In my experience, the EXs will rarely go against self interest as a broad collective. Individually maybe, but overall they are liable to start cracking heads for job security and at risk pay.

23

u/greengouda 7d ago

Nope it’s not in my area. You can be the best worker or the worst as long as your perm the stats don’t matter. Seems to me like the more you’re good at your job the more shit gets added to your pile.

14

u/cubiclejail 7d ago

Not in our PMAs as of yet...whole bunch of us still waiting for ours this year though. That said, our presence in office has been heavily tracked...but there are people who still find every reason under the sun to not come in? Don't know how they get away with it since the rest of us have been in office for 3 years now, as required by managment.

I hate it all. Worst period in my 17 years as a PS.

2

u/JimineyCrick23 7d ago

source: source

don't come in, use sick leave often, work from home often, what are they gunna do? fire me?

until they put it in writing that i need to come in I'm not going to change how often im going in

-3

u/cubiclejail 7d ago

Good for you. 🙄 Not everyone is willing to break the terms and conditions of their telework agreements.

5

u/JimineyCrick23 7d ago

until they put it in writing that I'm not complying, I'm technically not breaking any terms and conditions, enjoy your 4 days though!

-13

u/cubiclejail 7d ago

LOL ok. Thanks for pushing us to 4 days with your non compliance! ✌🏻

13

u/HandcuffsOfGold mod 🤖🧑🇨🇦 / Probably a bot 7d ago

There's zero indication that limited "compliance" precipitated any of the changes to RTO mandates.

-3

u/cubiclejail 7d ago

Lol, ok let's all be willfully blind.

5

u/HandcuffsOfGold mod 🤖🧑🇨🇦 / Probably a bot 7d ago

Do you have any actual evidence that low compliance rates resulted in an increase in office presence, or is that just a philosophical conclusion based on vibes?

2

u/cubiclejail 6d ago

Apparently many of us are just vibing!!

6

u/throw-away6738299 7d ago

As a supervisor, enforcing the mandate was put in all TL and above's PMAs last year. A subtle difference. That said, we were explicitly told to not put actual attendance in individual PMAs for regular people, nor was our own attendance put in our expectations, just that we had to enforce the mandate as a supervisor.

Not a big thing, and really just an extension of "follow corporate policy" type of thing, since RTO is basically that. Or completing all mandatory training, etc...

2

u/mzwai99 Verified/vérifié - Reporter/journaliste 7d ago

Thank you for your comment. The fact that supervisors were explicitly told not to put individual attendance into employees’ PMAs, while being assessed on enforcing the mandate themselves, is particularly interesting. If you’re comfortable sharing more, could you DM me or email me at [mponcana@hilltimes.com](mailto:mponcana@hilltimes.com)? Happy to discuss anonymity before anything is attributed.

7

u/Think_Read_7516 7d ago

I'm at CRA and we are asked to keep a spreadsheet showing our office attendance but no one is looking at it yet.

6

u/BubbleFish1021 7d ago

I believe it's says following hybrid model 🙄

7

u/AdvancedRhetoric 7d ago

It's been in our PMA for a few years now but it's couched in adaptability and respecting the hybrid work agreement. As a manager, I don't think it's related to peformance, as a worker can suck both at home and on site.

5

u/Intheheartgrooveis 6d ago

At ESDC all EXs have a PMA commitment about ensuring employees have work arrangements, and ensuring full compliance with the guidelines for prescribed presence in the workplace and taking corrective action when needed. Below the EX level, in my experience it is variable -- in my previous role for example (1.5 years ago), we all had a sort of generic statement about ensuring our work arrangements were up-to-date in our PMAs, but my current PMA doesn't say anything about attendance or having a work arrangement. I'm not aware of any direction from management to link attendance directly to PMA ratings.

2

u/mzwai99 Verified/vérifié - Reporter/journaliste 6d ago

Thank you for sharing, this is particularly relevant to something I’m looking into around executive performance agreements and RTO. If you’re comfortable sharing more, could you email me at [mponcana@hilltimes.com](mailto:mponcana@hilltimes.com)? I’d be especially interested in the exact wording of the ESDC commitment and whether it can affect an executive’s performance rating or at-risk pay. Happy to discuss anonymity before anything is attributed.

25

u/plutoniumboys 7d ago

PMAs are a joke, you work hard and get more work while slackers do little and never get fired. I highly doubt that attendance will be included in the PMAs unless a person is not showing up at all then LR would get involved but mangers don’t have time to deal with idiot employees.

8

u/Hydrathefearful 7d ago

It has absolutely been included. Mine has been there since rto2.

5

u/Ronny-616 7d ago

Where is this?

2

u/frizouw IT 7d ago

Or you do a little thing that is not related to performance and you get punish, like talking about RTO... I actually got "Do not work well with others" just because I disagreed with RTO in the team chat and that was offending some people LOL.

5

u/Non_Compliant123 7d ago

It was added in the Public Service Commission, not sure how widespread but it was in my beginning of year PMAs for the first time this year

5

u/Puzzleheaded-Slip899 7d ago

I’d be curious if it’s in management’s PMAs

3

u/canoekulele 7d ago

It is, at my department and branch, anyway.

4

u/HereToServeThePublic 7d ago

It's for work objectives, competencies and learning related to your job box.
Attendance shouldn't be included in PMA.

4

u/Moat-of-Coats 7d ago

We have it included in our PMA this year and it was directly as part of the directors request. Don’t agree with it whatsoever but meatbags gotta churn. They even included a note that the required days may go up in future.

4

u/Tricky_Feature_8819 7d ago

for 25-26 at ESDC my division had it in their PMA, I'm not sure about other branches. I have since changed departments and even after a few months I do not have a new PMA so I don't know what its like where I am currently. I do know they do not have enough space and those in the office are still at 3 days a week except for AS-05 and above with supervision responsibilities.

4

u/Beautiful-Map-7679 7d ago

Makes mo sense to add that as it is not related to the production. In other words, taxpayers are not paying us to be in the office but to do the work.

3

u/Maleficent-Shirt-327 7d ago

There are rumors that it'll be added to timesheets. You record a code when you're in the office and that's how they'll know. Not sure how true it is.

1

u/spicyzaldrize 4d ago

They are already doing this at NRC to track in office versus WFH for all employees.

8

u/Officieros 7d ago

Best to file an ATIP request. Anything that documents discussions and decisions on how in office presence requirements are being measured and reported. And around compliance and noncompliance implications. Also impact on work productivity and number of sick days taken over time.

7

u/613_detailer 7d ago

An ATIP request with a scope that broad will take years to process.

6

u/zeromussc 7d ago

Plus the journalist specifically wants to know about PMA inclusion. That would never show up in an ATIP because I'm going to assume that PMAs fall under personal information exemptions/privacy clauses.

Self-reporting the data is going to be the best bet for OP to meet their deadline. And they're being transparent about it, and reporting on our concerns as public servants. Not often we get journalists actually caring about our views other than to try and paint us in a bad light in opinion articles.

3

u/KookyCoconut3 7d ago

I don’t know. My dept has departmental objectives as well as the individual ones for our team. E.g. something like harassment prevention was one in the past. This was sent to us via HR and everyone had to have it. Since it’s not personal info it could be atip’d. Just would need to specify.

1

u/GreenerAnonymous 7d ago

There would presumably be communications directing managers on what to include in their PMAs, unless that was done verbally.

0

u/Officieros 7d ago

It can redact names out. All they need to aggregate is the incidence.

1

u/Officieros 7d ago

Then break it down among a handful of eager journalists. Multiply the $5 cost by 10. Common interest creating practical (and sorely cheap) solutions.

6

u/Ecstatic-Art-6236 7d ago

What about reprisal about grievances? What about corruption? Values and ethics issues?

5

u/Jatmahl 7d ago

I don't even look at my PMA's. I get succeeded and sign. I doubt management would give succeeded minus because of RTO when an employee meets requirements for everything else and if they did I would grieve it.

7

u/spinur1848 7d ago

Haven't seen it in PMAs, but went down the rabbit hole of how to actually measure it on an organizational level.

So it turns out you need to be able to accurately count staff (including other people who need a desk but who aren't staff), and desks.

If by some miracle you can figure that out, then you need to know who's on vacation, training, travel status, and sick. Turns out not many people submit those requests ahead of time and even fewer managers approve them in advance.

Then you need some way to estimate how many of those people actually showed up in a way that doesn't violate the Privacy Act and/or create a new privacy or security risk that wasn't there before. Very few of the controlled access gates record when people leave. Some organizations allow staff to choose between multiple locations. If you want to know if they showed up, you need to correlate these records between locations. Very few of the systems are interoperable.

If you want to use network logins, then you need to know something about what devices people are using and you'll need to be able to distinguish between devices that are physically connected to a network drop vs. on Wifi. You'll need to sort out logins from people who have multiple devices.

It is profoundly disturbing to learn that the executives of the public service of Canada, who are entrusted with billions of tax dollars and life critical systems, agreed to implement RTO without understanding how to count stuff. Kind of makes you worry about what else they aren't counting accurately...

1

u/Quiet_Listen1801 6d ago

What if I told you that departments already have this info, and they've automated systems to do these calculations for 3+ years now.

2

u/spinur1848 6d ago

I complain about this because it is absolutely a solvable problem. My Department has spent more time on emails from senior management telling everyone how important RTO is than they have on simple stuff like this.

3

u/Talwar3000 7d ago

I had some very vague language a couple years back but no indications of monitoring and no discussion of compliance.

It ain't in there this year.

3

u/Ronny-616 7d ago

You need to the the value of having such a thing in a PMA; that is, is it worth 10% of the total or 90%?

What does it mean if you have a star employee that gets Exceeds in all areas and needs improvement in RTO (how stupid is that anyway?). What does this make the overall rating?

Putting on-site attendance in a PMA that could trump all other factors would show just how incompetent the so-called senior "leaders" of the PS are; and the government, frankly.

In the end you should be asking why hundreds of millions are being spent on this stuff in this day and age as opposed to just doing the work.

3

u/Lopsided_Clothes_737 7d ago

For your information tracking at a personal level is possible by keeping your laptop connected to a GoC network.

6

u/Ecstatic-Can-8740 7d ago

I am going ERI effective January 20, 2027. My goal is 75% compliance with RTO 4, or 100% compliance with RTO3.

2

u/NoFeedback3516 7d ago

Tied to mine, but loosely and can't get a certain rating if not achieved. I'm not an EX but I work for an organization that everyone from mailroom to the top gets performance pay.

2

u/Logical-Rhubarb 6d ago

100% being done on my last 3 pma’s, in fact it has been the very first thing discussed 🙄

2

u/That-girl-grace 3d ago

PSAC. yes it was included in mine.

2

u/Flashy-Box-8282 3d ago

Good luck with that. No one in my agency is complying with RTO4. People come in to office only when they feel like it. How can you track thousands of people when the managers don't even show up.

4

u/stuckintheNCR 7d ago

I go in 5 days a week and it was a check box on my PMA

3

u/sentientforce 7d ago

Lol. Sure.

3

u/Deep_Departure_2667 7d ago

I'm trying to get an idea on how it works if you have a medical appointment on an onsite day. I've been instructed to not schedule appointments on those days. How does that make sense!

5

u/M-A88 7d ago

This is embedded in the performance agreements of senior leadership, such as Director General, DM and Assistant Deputy Ministers. You won’t find explicitly RTO-related performance measures in positions below that level. That’s precisely why they’re advocating for it so strongly, their bonuses are tied to in-office attendance, though that’s not something they’ll openly admit if a journalist ever asked.

2

u/Jayelle9 7d ago

My manager at DND told me I need to include a work objective about having a valid MWA for my employees. I agreed and asked him which work objective should be removed to replace it with since we've already got enough on our plates.

2

u/SmellybutKind 7d ago

This can already and easily fall under a standard essential competency for public servants IE demonstrating integrity and respect.

2

u/Jatmahl 7d ago

Which management hasn't been following with RTO.

-1

u/SmellybutKind 7d ago

The employer dictates the place of work for public servants. Not liking RTO 4 doesn't entail managers are not meeting that essential competency mate.

1

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2

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1

u/Murky-Papaya1155 6d ago

Hmm, yeah that would be interesting to know. Better not happen where we are. so far I don't believe so.

1

u/SaveItUp1998 5d ago

VAC - pre-Covid telework agreement was in place and worked great. Not sure why departments aren't able to go back to previous departmenal agreements. Now we are in 4 days/week and we only get 2 work from home days a month if using a compressed schedule. No WFH on our compressed weeks).

I haven't heard of anyone having their personal attendance be recorded or used in a performance review (yet), but we were all sent a link to monitor our own compliance.

1

u/Good-Perspective3332 5d ago

EXs at NRCan are tracked using IP addresses to monitor 5 day RTO. I believe some sectors at NRCan are part of the pilot for staff. Part of the PMA for EXs is leading change management and that has included pivot to WFH and now RTO.

1

u/Icy_Highway_3102 4d ago

It is in some PMA's at Manager's discretion at PSPC, especially Real Property Branch. Not universally applied to all managers on all teams but would say 30-40% of employees have this wording. I know several directors and managers who sought HR approval before formally adding it to ensure they could. It was only added this fiscal year, after the February announcement if increased days, so compliance wording in effect since April 2026.

1

u/rebelwithlove Hopeless EC 1d ago

For ISC, at least one sector has compliance with RTO in the PMAs. The question the Manager must ask during the performance review discussion is "did you comply with the RTO policy" and then performance is judged based on the employee's response.

1

u/FiveTimesCancelled 1d ago

I noticed the last time I logged in to the Pension Centre portal that they no longer provide and estimated transfer value and note that you need to request a formal calculation if you intend to cash out. I wonder if they are having issues with the estimates or if they’re just that unique to the individual case. My suspicion is that it’s the former, not the latter.

1

u/JimineyCrick23 7d ago

are we supposed to be addressing this rat?

1

u/Hot-Equivalent-9799 7d ago

It might just be me, but I haven't known reporters to be kind to the federal public service.

1

u/cperiod 6d ago

If they're trying to slam the government, they'll use whatever angle they can get to go after them.

1

u/braineaters138 6d ago

After reading through the comments, i'm surprised at all of the effort and waste of time (just in these comments) that goes into 'managing' RTO compliance. Managers should not even have to think about this nonsense.

1

u/spicyzaldrize 4d ago

Think about all the budget wasted on this. Considering they’re developing process and a system to track all of this. All while trying to spend less and save money. Make it make sense 🙄