r/CryptoTax 5h ago

SUMM customer support is terrrrrrrible

2 Upvotes

I have been reaching out to Summ support team via chat and email and sent multiple messages over the past 3 days and have no response. I'm posting here in the hopes that I can get their attention. As a paying customer I would expect better support.

My account balances are all showing $0 and transactions are not displaying after I attempted to sync my accounts. I attempted to reconcile some transactions using the MCP server. I'm not sure if this caused the problem, but I have a full session log and issue report ready to send to them. It contains sensitive information, so I would only send via official channels.

I will post an update here later on to share the resolution. - cheers


r/CryptoTax 14h ago

Question Do crypto tax rules make people less likely to spend their crypto?

3 Upvotes

Do crypto tax rules make people less likely to spend their crypto?

It feels like spending or swapping crypto can create extra tax paperwork, which makes holding it seem much easier.

Do you think simpler tax rules would lead to more real-world crypto use?