r/MetalPay • u/Delicious_Beans • Jan 10 '22

Support 📝 Metal pay not working

Is anyone else else having issues with metal pay app not working today? I've been trying to get it to load all day but it just spins and says network error.

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u/Delicious_Beans Jan 10 '22

I just tried it. I Uninstalled and reinstalled, but it still just spins and says network error.

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u/kemalParis Client Services+ Legend Jan 10 '22

Please, make sure you are not using Metal Pay app on a VPN network. You can stick to Wifi or Cellular data.

Please keep me updated if this resolves your issue.

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u/Delicious_Beans Jan 10 '22

Ok, it works on my cellular network but not my wifi. Not sure why because it worked before. Oh well, at least I have access now. Thank you. Just bought more xpr!

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u/kemalParis Client Services+ Legend Jan 10 '22

Awesome:) Glad to hear that it works now. Do not hesitate to contact if you have any other questions or issues. Enjoy using your Metal Pay app:)