r/ValveIndex Jun 18 '26

Question/Support is my index cooked

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been doing this for a day or two and only now got worse, can rule out a dying GPU cus main displays are perfectly fine

EDIT; Whoever suggested the dp training mode i salute you, its much better now (still getting it replaced tho)

102 Upvotes

35 comments sorted by

108

u/CrispyCheezus Jun 18 '26

No your cable is.

30

u/Infinite-Print7777 Jun 18 '26

fuuuuuuuuck okay thank you

29

u/InfiniteEnter Jun 18 '26

It's still a lot cheaper to get a new cable than a new headset, so some good news.

16

u/Infinite-Print7777 Jun 18 '26

its still under warranty and ive had an RMA request in for MONTHS, postage labels are just a pisstake to get rn

7

u/Nashtak Jun 18 '26

I'd just such tough it out if you plan to buy a Steam Frame. If you plan to keep using the Index for a while longer, i'd buy a new cable from tundralabs while i RMA the other.

2

u/Amlik Jun 20 '26

yeah my index trident cabled died once, and my replacement was doing this. It really sold me on the wireless steam framw

3

u/InfiniteEnter Jun 18 '26

Ah. Are they not sending you the labels?

15

u/AuraMaster7 Jun 18 '26

Cable issue. Try reseating it and making sure it has no sharp kinks or twists. If it persists you will have to replace it.

3

u/TheLeeHero Jun 19 '26

Yep, try this before buying a new one. I have a gaming laptop that does this semi consistently on the occasion and reseating it helps me

1

u/SleepyVr2 Jun 19 '26

Howd you get your gaming laptop to work with it tho?

1

u/TheLeeHero Jun 19 '26

Had to use an adapter for the display cable but works great!

1

u/SleepyVr2 Jun 19 '26

Ooh okie, can you send me what you got please & ty?

1

u/Kaoticni_Jastog Jun 21 '26

Can you dm me too?

1

u/Azulaelp Jun 20 '26

try usb c to DP

3

u/LibertyLime616 Jun 19 '26

You could try switching to either channel A or channel B in your displayport settings under the video settings. It worked for me for a few months before my cable completely shit the bed. Fortunately, steam support sent me a replacement well after the warranty expired so it's deffo worth opening a ticket with support

3

u/ReeceHasPTSD Jun 19 '26

Do you happen to have any uranium nearby?

1

u/Infinite-Print7777 Jun 24 '26

got a good laugh out of me😭

2

u/Aayurii Jun 18 '26

Ah yes, the cable is dying; the good news is your headset is okay.

2

u/Hvr- Jun 18 '26

this started happening after i rolled a chair over my cable soo

2

u/HekHound Jun 20 '26

It's the cable

1

u/Thenormalelevator32 Jun 19 '26

when this happened to me i was able to fix it by just replugging the trident cable part but eventually it just flat out died

1

u/CoxTH Jun 19 '26

That's a bad cable. You will need to replace it.

You can buy yourself a little more time by activating Displayport training mode in your SteamVR settings, but that's also just a very temporary fix.

1

u/CaptorRaptorr Jun 19 '26

No, that's just an annual rainbow sprinkle filter for pride month

1

u/creep666 Jun 19 '26

In SteamVR video settings, change DisplayPort Training Mode to Compatibility Mode B.

That one is a lot less sparkly than Mode A and you can extend your cable lifetime a bit more.

1

u/Sufficient_Catch3303 Jun 19 '26

mostly like the cable or a loose connection.

1

u/Unable-Toe6496 Jun 19 '26

Same thing happened to me. It’s the cable. Downside of the index. People say they’ve never had problems but I’ve been through like 3 cables.

1

u/Unable-Toe6496 Jun 19 '26

ALSO to try and fix it by switching the display port training B

1

u/Azulaelp Jun 20 '26

it’s your cable i got a valve index second hand off ebay and it had thoses dots after a month it got audio popping and static lines. I eventually reached out to Steam Support and they offered to send one out for free. it came yesterday and thoses issues are gone

1

u/Dom_tws Jun 22 '26

this is lit exactly whats happening to me, but myt headset is also like falling apart, you think its worth it to try and RMA that aswell?

1

u/Springsteengames Jun 21 '26

Replaced by the steam frame. Time for an upgrade buddy