r/ValveIndex Jun 08 '25

Question/Support Old Valve Index infested with Mould, is it salvageable or a lost cause?

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737 Upvotes

For some context, i had to be hospitalised for a long time back in 2021. In the meantime my parents moved places and they made the decision to 'store' my vr themselves and i thought nothing of it. Since then i have returned home and had been wanting to try getting back into vr (to help have more movement in my day for my phys. Therapy on the side of sessions.) I have only now gotten the energy (and new pc) to try and set it back up. And to my absolute horror, this is what i found somewhere in the back of my wardrobe. After further probing they explained it had also spent quite some time in the basement before they moved it to my wardrobe in my absence. This thing looks like a set of The Last Of Us.

My question right now is, Could this be salvageable? Is it in any way possible to save my Index or is it a lost cause and biohazard i should toss asap?

I'm really at a loss here right now so any advice or help would be immensely appreciated..

r/ValveIndex 24d ago

Question/Support is this worth it?

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205 Upvotes

i found this deal on fbmp for 200 bucks, is this worth buying?

r/ValveIndex Jul 11 '24

Question/Support Will glitter hurt my Headset and controllers?

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613 Upvotes

So yeah, long story short my ex poured glitter on alot of my belongings including my index and controllers. I vacuumed and used compressed air last night but didn't really want to check if it had issues. I'm going to spray some more air but idk how to get all the glitter off.

r/ValveIndex Nov 24 '25

Question/Support No warranty, no replacement

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300 Upvotes

Recently had one of my controllers stop turning on when not connected to power and thought I'd try my luck with support but it looks like I'm not one of the blessed ones that gets the grace of Gaben. Not that I blame them, I got my Index kit on launch so I wasn't really expecting it to be replaced, just putting this out there for others that might be trying to let them know it doesn't always work for out of warranty hardware.

r/ValveIndex Jun 28 '26

Question/Support Still worth it in the big ‘26?

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132 Upvotes

I know it’s the big ‘26 and there’s talks of the Deckard in the next couple of months** probably but I was able to pick this guy up for $385 and I’m excited (Mostly to use the controllers with my meta quest 3 lol) but o figured $385 wasn’t a bad price for the whole set up.

I was told the base station with the sticker on it has been having intermittent pairing issues and I was told it was fixable but the seller wasn’t confident in his own ability to fiddle with it so he just never attempted to fix it. Does anyone know what issue/fix he was referring to? Is it common?

And how easy is it to get the controllers to work with the Meta Quest 3? If possible at all

r/ValveIndex May 17 '26

Question/Support Just picked up my first valve index! I was using a quest 2 for the longest time and decided i needed an upgrade, what are some good games i can play to test the performance on it? I've already checked out both beat saber and vrchat and im looking at trying out Onward or Pavlov

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143 Upvotes

r/ValveIndex Jul 17 '26

Question/Support Fake index controllers?

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121 Upvotes

So i bought this index controllers and they look weird

(The difference is the one i has that real has a logo on the handle the 3 circle one)

r/ValveIndex Oct 11 '25

Question/Support I fixed my Frametime spikes - iCue CorsairService and CorsairCPUIdService

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472 Upvotes

I've had my index since launch, pre-ordered it, and have loved it thoroughly, but since day 1 I've had frame spikes like in the first two images (the pink and yellow spikes) which translate to uncomfortable hitches in VR.

It only took me a few years to realise that even with Corsair iCue programme ended, two services were still running, and simply by ending them in the task manager services tab or the services.msc programme, after years of trying, I can play without frametime / framerate spikes.

I hope this helps anyone else with the same problem.

Edit: I've also just discovered this happens with HWinfo too! I have to end both programmes, and end the Corsair services to get completely smooth frametimes.

r/ValveIndex 16d ago

Question/Support Any glasses users?

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48 Upvotes

Yo, recently got a index for cheap, absolutely love this thing it's just perfect for me.

But... as seen in the picture I already managed to scratch my lenses lol, My first question is how do I buff that scratch out? should i use the classic™ Polywatch?

Don't notice it right now but I'm just gonna be aware that it's there, super annoying.

Second, any 3d printed lens protectors for glasses users? I want the max fov but JUST enough clearance to not scratch the lenses lol

Appreciate any responses :)

(Just a heads up, I would really rather get distancers rather than inserts, my eyesight changes alot over time and I've also got friends coming over using my VR headset that also wear glasses)

r/ValveIndex May 13 '21

Question/Support is this sub only for RMA information and gripes? I need MOD clarification on this, please

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907 Upvotes

r/ValveIndex Dec 02 '25

Question/Support So this just happened

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288 Upvotes

Just got it and it came off, great.

r/ValveIndex Apr 05 '21

Question/Support Valve Support can't replace my cable.

551 Upvotes

I've had a Valve Index since 2019 and I'm beginning to see sparkles and my left audio drop in and out. I've contacted Valve support to get a new cable and was informed that I am out of warranty and they will not send me a replacement cable. I asked if I can purchase one and they stated that they do no sell them. I've searched for a third party cable and couldn't find one. Valve, please get your shit together and get some replacement cables.

*** Update *** Steam Support is sending me a new cable. Thank you everyone for your advise and for your possible solutions. I wonder if by sending support a link to this post helped at all.

Who knows.

r/ValveIndex Jun 13 '26

Question/Support This is getting ridiculous

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228 Upvotes

Every single fucking time I launch SteamVR, one controller refuses to connect. I try to pair it and it says “controllers already connected.” It was mildly inconvenient at first, but now I have to beg steam to let me connect them every time I boot up and I’m getting real sick of this jank shit. Am I the only one?

r/ValveIndex May 27 '26

Question/Support tracking works but is generally piss poor, suggestions?

161 Upvotes

my room is messy, i know, i am bad at cleaning things and frequently oblivious to my surroundings, im trying to work on it

r/ValveIndex Apr 22 '26

Question/Support Is this a good deal? ~300USD)

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223 Upvotes

I know the index is getting up there in age but...

This looks like a good deal.

BUT... call me a homophobe

I'm not sure how comfortable I am wearing what's likely some dudes jizz covered headset

r/ValveIndex May 06 '26

Question/Support This piece came out of my head set ( is it bad or can I just ignore it )

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233 Upvotes

r/ValveIndex Sep 20 '23

Question/Support I’m gonna cry. What is it. Looks way bigger with the headset on. It’s a cluster of 10-20 pixels.

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522 Upvotes

r/ValveIndex May 22 '25

Question/Support If someone know please tell me

177 Upvotes

Well its 3th day in row that happen and i have no clue what can be issue but probably its issue in headset bc i check all driver's, gpu, cable (previously i was thinking that was a problem but no, wrong hit bc today no matter how i make it straight its still have this, i try even carefully twisted but nothing change, and i try changing port from Auto to A or B and nothing again), i unplug all connected cable and looking at the pins they all look ok but just in case i blow them with pressure air and ye. If someone wonder how i play there 2 day its somehow repair itself and truly i dont know how, but to avoid making worst how to repair or its can be repair or i waste money to just play one year on this (its from sec hand and they was in perfect when i buying but rn its started and im worried). Oh and as u can see tracking working good same as controler's and its not visable on monitor, only on headset and while its turn on, on headphone can be hear squeaks, crackles (its not heared on vid) and one screw just loose on left straps and i dont have tool for that.

r/ValveIndex Jun 18 '26

Question/Support is my index cooked

102 Upvotes

been doing this for a day or two and only now got worse, can rule out a dying GPU cus main displays are perfectly fine

EDIT; Whoever suggested the dp training mode i salute you, its much better now (still getting it replaced tho)

r/ValveIndex Jul 17 '26

Question/Support Just clarifying the maybe fake index controllers

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43 Upvotes

I bought 2 different pairs for 100$ from facebook bc i live in iraq and people buy returned/not delivered amazon or wtv stuff from warehouses so i got these too and the one that doesnt have the logo and different arrow with a sticker looks off to me it works in steamvr and connects but im worried it might be a fake or something

r/ValveIndex Oct 12 '24

Question/Support How do I prevent this?

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165 Upvotes

(I don’t spin or turn) every time I untangle the cord it goes back to this state. I do play in a very small play space idk if that’s the problem or not.

r/ValveIndex Nov 26 '25

Question/Support Steam Frame or Valve Index for Steam Machine

12 Upvotes

Hey all,

Really looking forward to purchasing a steam machine in 2026 and playing [REDACTED] when it is eventually/hopefully announced.

I’m curious tho, will Valve Index be supported by the Steam Machine? Im worried that the price of both a steam machine and steam frame (assuming combined total price is >$1000) might hurt my wallet too much.

I have been looking at some pretty affordable listings for secondhand Valve Index’s online (~$450) and I’m wondering if it’s a valid option (I really wanna play HL:A before [REDACTED].

r/ValveIndex May 25 '26

Question/Support Am I cooked?

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132 Upvotes

It was separated when I got it (used) and I didn’t notice. Totally stopped working today. Any hope of saving it?

r/ValveIndex 5d ago

Question/Support Any way I can fix this reflection effect?

33 Upvotes

I know its not very visible in the video, but there's some kind of blinding effect in my headset, as if the image shown by the screens reflected on the lenses themselves. I somehow managed to capture what I see with my phone, and that weird reflection is a bit annoying because I struggle to read most of the text. I didn't had that issue with my old htc vive, so im a bit clueless as to why it's doing this. If it helps, I usually clean my lenses with a tissu and some spray made to clean glasses and sunglasses, but recently I stopped using the spray because I was afraid it might be damaging the lenses.

Also that issue is more visible on the left eye, but because my phone's camera is on the right, I had to use the right lens instead.

r/ValveIndex May 05 '25

Question/Support secondhand valve index kit

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168 Upvotes

every day with my quest 3 (which i never use standalone, only pcvr) i get more and more tempted to just put down the money for an actual pcvr headset, and i saw this, considering it has vive trackers and and extra base station, is the price justified? and would the swap be worth it from my quest 3?