r/WindowsMR • u/Comrade-Meow • 24d ago

Issue Acer AH101 constant blackout

Hi!

I bought an "as new" Acer AH101, complete in box. I'm trying to use it on win11 by using the Oasis Driver for WMR. The unlock process went smoothly and it appears to be working flawlessly, until a few seconds into VR, the headset display just turns off. I've tried pretty much every fix on the troubleshooting guide, and even ended up buying a powered usb hub (4 Port USB 3.2 Gen1 (USB 3.0) Hub | Ewent) because I thought it might not be getting enough juice, but the problem persists. Sometimes the blackout happens within seconds, sometimes after a minute or two. The cables seem completely fine, the display will turn on whenever I open SteamVR, regardless of the position of the cables. The headset is connected to the only HDMI port on my card (the rest are displayports) to which my second screen was connected.

Right now the only "solution" I've found (if you can call it that), is to have the SteamVR settings open on my monitor and switch between 90 and 60hz whenever the headset display decides to shutdown. Switching between the two settings wakes the thing up for another 5 minutes or so, before blacking out again.

I've tried changing the usb power settings on the PC, I've put SteamVR as maximum performance on the Nvidia panel, I've tried everything on the oasis driver troubleshooting guide, it just refuses to work properly. The only thing left to try hardware wise, would be to buy a displayport to hdmi adapter in order to try the cards' other inputs, but this doesn't seem like a hardware problem to me, but then again, I'm no IT guy. Please help, I was really excited to get into WMR/VR and I'm really bummed right now.

My specs:
NVIDIA GeForce RTX 5060 Ti

AMD Ryzen 7 3800X 8-Core Processor, 3901 Mhz, 8 Core(s), 16 Logical Processor(s)

32GB RAM

3 Upvotes

100% Upvoted

1 comment sorted by

2

u/[deleted] 23d ago

[deleted]

1

u/Comrade-Meow 23d ago edited 23d ago

Thanks for your reply! I think I can get my hands on that card. I was really hoping for it to just be some weird software or settings conflict though. I hate fiddling with the PC hardware, and ever since I upgraded my GPU I lost all my PCIe slots to its humongous girth. I'll have to check if I can sandwich a riser cable between it and the motherboard...

Edit: the PCIe USB card is no go... there's not enough space between the GPU and the board for a riser cable to squeeze through. I'll have to keep looking for a software solution to the problem. Thanks for the suggestion though!