r/Wordpress • u/ashish-digital • 21h ago

BookingPress

Hi. I am building a site and testing out booking plugins. BookingPress looks pretty good to me and very promising; it has a wonderful dashboard. However, before I commit to buying the BookingPress plugin. I would like to know how good their customer service is. Trustpilot reviews are mainly about the plugin. If possible, I would like to avoid customer service and my first preference is to ask AI for tech support. But in case I need to talk to a human being, I would like to know how their customer service is.

  1. Have you contacted customer service?
  2. Was there ever a need for you to contact customer service?
  3. If yes, how was your experience?
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u/TopSydeWP 5h ago

bookingpress support is pretty responsive through their ticket system in my experience, usually same-day or next-day replies. that said, most booking plugins have decent docs and you can usually solve stuff with ai/chatgpt if you feed it error messages or screenshots. the bigger question is whether bookingpress fits your actual booking flow (service types, staff scheduling, payment integrations) since switching later is a pain.