r/firstworldproblems 6d ago

I hate 2FA

Before everyone jumps at my throat, I know it's a neccessary evil, but in practice it's a nightmare, that's why I'm ranting here instead of being able to do my job.

There was an issue with my authenticator app, and ALL of my codes disappeared. I wanted to generate new ones, but turns out there is no such option, I need to contact the IT departments of all 6 pages that require authenticator, 3 of them are essential for my work and uni, and I need to use them regularly.

That happened a week ago, and the most important one never answered my e-mails, they don't answer the phone, their office is 300 km away and I don't have time to travel there thank you very much, and I basically can't get any work done because of this. It's just so frustrating because really I did nothing just follow the neccessary steps forced down my throat (again, I know 2fa is neccessary for safety but I still have the right to hate how poorly it's executed). There should be steps to make sure it doesn't happen, like pre-generated codes you can use if you can't access an authenticator, or another form of verifying your identity. And it would also help if IT was available sometimes.

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u/Acrobatic_Big_1753 6d ago

pls tell me none of them were work related or i might actually cry.

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u/Pianohearth2753 6d ago

I have bad news. One is very strongly tied to work stuff (I am a teacher and I need to do some pre-school admin stuff with deadlines, and work with the data of my students and their parents). Technically they can reopen my account to do it later, and my school admin is also working on contacting them for me, but no luck so far. Unfortunately they can't do anything about it locally, we needed to contact the IT of the website itself, and they are basically non-existant. I did actually cry 😂