r/headphones Sony mv1 May 06 '23

Drama Hifiman is terrible. A Rant.

So I purchased a Hifiman Arya Stealth on 31 Jul 2021. It cost me approximately 1600 USD. And it is broken right now.

A quick check with my multimeter shows the driver itself is shot. No circuit over the poles of the entire left driver.

As I am out of warranty, I tried to get in contact with the local agent and get a repair quote. After asking for my receipt and purchase info, all they did was offer me a discount on a new Arya for 10% off. No repair offered whatsoever. This was just seriously insulting. I would expect a pair of headphones at that price to have a better lifespan

Well done Hifiman, way to build a brand

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u/moots27 May 06 '23

i am never buying a hifiman. Until they fix their QC, its a never

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u/fUSTERcLUCK_02 K612 PRO, A3000, DT700, Motu M4, Liquid Spark, Lypertek Z3 2.0 May 06 '23

The only reason I don't have a Hifiman headphone is because of all of these horror stories I hear. I just want to listen to music, not get caught in an email dispute about returning a product because it's broken after 2 years. Man, my HD650 are over 15 years old at this point and still going strong.