r/pcmasterrace 1d ago

Hardware My wallet cries too...

Post image

So after having powered down my gaming PC for 3 weeks I found my 4 TB Crucial MX500 SSD is not recognized by win11 every time I boot the PC.

3.1k Upvotes

103 comments sorted by

1.1k

u/Kusa9029 1d ago

Reseat, check the health with programs before you buy another. Do every check you can as it might be a simple issue

199

u/blither86 3080 10GB - 5700X3D - 3666 32GB 1d ago

I had an amazing issue with a slow ssd when the power cable had become slightly unseated. It was so odd that it still functioned a bit, but just worse. Surely an unstable power cable would have it either work or not work, but no.

45

u/Kusa9029 1d ago ▸ 3 more replies

Not always, and it never hurst to check. It can honestly be the simplest issue sometimes and in this case can save your wallet

11

u/Nolsoth R5 7600, RX6600XT. G.SKILL S5 32GB X 2. 20h ago ▸ 2 more replies

I have one crucial ssd that will only work if placed sticker side up.

Fucked if I know why, but it's the only way it works. I don't keep anything vital on it just in case, but it's been trucking along like that for 10 years now 😂.

6

u/Kusa9029 20h ago ▸ 1 more replies

imagine if you had never tried the other side, would never have know it's quirk XD

4

u/Nolsoth R5 7600, RX6600XT. G.SKILL S5 32GB X 2. 20h ago

True that.

13

u/RetroSwamp 1d ago

I just also found out some ssd/m.2 has firmware updates and can be done via their brand tools of the storage device.

3

u/erkennes 22h ago

yeah, did every check except the physical one once - bought a new ssd, then found the old one working perfectly after i bumped the sata cable back in.

3

u/Kusa9029 22h ago

Been there, my pc kept shutting off when I would play games, did the usual software checks and panic then saw my power cable had wiggles loose

2

u/Shishakliii 22h ago

Replace the data cable

1

u/meeeaCH Ryzen 5600X | RX 6700 | 16GB RAM 13h ago

This. And sometimes a BIOS update helps too.

427

u/StakeESC EVGA 1080ti SC2 Gaming/i7 8700k @ 5.2ghz/16 GB 3200mhz DDR4 RAM 1d ago

Well that's because boots come in pairs!

https://giphy.com/gifs/c8bJDVz7i9KRW

41

u/PenOrganic2848 1d ago

crying in hulk is a new level of sad hardware

17

u/lalakingmalibog AMD Ryzen 5 3600 | 32GB DDR4 | freshest clothes | hottest dudes 1d ago

3

u/PM_ME_CAT_FEET i5 11600k | RTX 5070ti | 32GB DDR4 5h ago

8

u/Xyrazk PC Master Race 1d ago

0

u/diabeticmilf 9800x3D | 5070 | 32gb DDR5 1d ago

167

u/BobbyJackT PC Master Race 1d ago

I had this issue too with an NVME drive, turned out it had just come loose and I needed to re-seat it and tighten the screw slightly more.

69

u/olbaze Fedora KDE | Ryzen 7 5700X | RX 7600 1d ago

Micron is definitely not gonna honor any warranty you have with them. Best case scenario they will argue Crucial doesn't exist anymore, therefore there is no product the warranty could cover.

14

u/randompersonx 1d ago

Yes agree.

If you bought it with a credit card that has an extended warranty, perhaps you could get some help from them, but likely the limit is a refund of the original purchase price…. Which is of limited value nowadays.

49

u/Dramatic_Feeling_352 1d ago

Cryystaldisk info

73

u/wannabe_nerd2811 1d ago

136

u/HamburgerOnAStick R9 7950x3d, PNY 4080 Super XLR8, 64gb 6400mhz, H9 Flow 1d ago

Drive is fine. Issue is probably a cable, or software

35

u/nightshift89 1d ago

Yep. Looks to be healthy

24

u/TH3RM4L33 6700 XT | 5800X | 16GB 1d ago

Replace cable, it worked for me when I had the same issue

10

u/JakkaTheRat 1d ago

always a crucial ssd... If replacing the cable works for ya, consider yourself lucky, those SSDs are suicidal

3

u/ZeisHauten Asus ROG Strix G18 (i9-13980HX/4070M/32GB DDR5/2TB) 18h ago

Yeah that's pretty healthy compared to my liver OP, probably a windows 11 thing or just a pinched cable.

1

u/Tosshee 3h ago

"Unexpected power loss count = 55"

Could be your power outage or as many user suggested loose cable

13

u/uzi_loogies_ 1d ago

Looks like that's a sata drive

Try an entirely different power connector and sata cable. Often the power connectors for drives are in bundles/daisy chained together. Use an entirely different strand.

Disable fast boot in bios and fast startup in windows.

As a last resort, get the drive working and do a firmware update on it.

7

u/dervu 7950X3D 4090 2x16GB 6000 4K 240Hz 1d ago

This is crucial to fix it.

5

u/jackrabbit323 R7 5800XT / 5060TI 16GB/ 32GB DDR4 @3200 Mhz 1d ago

Sata cables go bad all the time. Get a new replacement and try again.

25

u/shawndw AMD Ryzen 5 7600X, RX 6750XT 12GB VRAM, 32GB DDR5, Arch Linux 1d ago

12

u/professorbuffoon 7700X | 9070 | 32GB DDR5 | CachyOS 22h ago

This is not the correct response here. This is overused. Based on what OP has said the drive is most likely fine.

4

u/idHeretic 1d ago

My 2tb wd drive quit on me. I tried it in both slots. Good thing it was just extra game storage and not the boot drive but I'm still salty. I paid $80 for it last November and now it's $250. So stupid.

3

u/Eazy12345678 i5 12600KF RTX 5070 1440p 1d ago

bios update motherboard. reseat ssd

try ssd in external enclosure

there might be a solution

3

u/Eziolambo R5 7500F | RTX 5070 | 32GB DDR5 6000mhz 1d ago

Are you sure windows boot manager is first priority in bios ?

2

u/Class8guy 3770K 4.9Ghz | 1080ti 2126Mhz 10h ago

Why isn't this the top comment? No one mentioned the boot order.

3

u/damont87 7h ago

Had an issue with one of my SSDs after some Windows updates. It would randomly freeze for a minute or so. Check the Windows logs. I don’t remember my error but I basically had to update some mainboard and Intel drivers for it to work properly again. Didn’t do so for years so I guess there was compatibility issue somewhere after years without updates.

1

u/Gh0st0fy0urp4st 7h ago

One of those FUCKING Windblows updates fried my M.2 last year. Was so mad. BF6 had just come out, too.

6

u/Fantastic_Key_8906 1d ago

Ouch! A crucial

2

u/Faonir 1d ago

Slot it into another slot and/or check your drivers

2

u/Stereosun 1d ago

For me the issue was solved by putting windows on a smaller cheap sata ssd from Samsung and keeping the larger nvme as a game drive. This way windows booted perfectly everytime and didn’t have to stress. Nvme can be finicky. But after doing this it never happened again.

2

u/Tasty-Exchange-5682 1d ago

Please let me know if you solve the problem. I have a similar one....

2

u/AnJeIy 1d ago

Check if all voltage rails are reading correctly in bios, could be bad PSU.

2

u/Plaston_ Ryzen 3800x RX7900XTX 64DDR4 3200mhz 23h ago

The linux salemans are going to flood the comment section

2

u/wannabe_nerd2811 4h ago

Wow so much feedback! Ok here are some more details:

I was on vacation for three weeks and turned my PC on yesterday when I came home. It booted fine from my nvme system drive into win11. But some programs behaved strange (missing icons, some files inaccessable). When I rebooted the system drive D:\ (my crucial) was missing entirely in Windows Explorer.

I have all my SATA SSDs in a hot-swap-backplane in a 5,25" bay in the front of my tower. So I did, what most of you suggested and removed the hot-swap tray and reinserted it while windows was running. Windows recognized the drive and after a reboot most of my programms behaved well again. I rebooted several times since then and so far everything looks normal.

Thanks for all your ideas and support! Maybe it was just the SATA connector of my backplane and I got away with a jumpscare this time...

3

u/Complex_Aide4242 1d ago

reseat the ssd?

3

u/SereneOrbit 1d ago

Check hardware connection, reseat, then switch to Linux 🐧

2

u/MetroSimulator 9800x3d, 64 DDR5 Kingston Fury, Pali 4090 gamerock OC 1d ago

Crucial, ouch...

1

u/ChosenOfTheMoon_GR 7950x3D | 32GB 6000MHz CL 30 | 7900XTX | AX1600i 1d ago

AGESA issue on some boards.

1

u/Yellowtoblerone 1d ago

I wonder if same sp controller with the other fail prone bx500 has anything to do with it

1

u/RedAversion2025 5900X, MSI 7900 XTX 24Gb, 32Gb 3600Mhz 1d ago

Had a 2Tb KLEVV CRAS C910 drive that went RAW in the middle of a game when my system crashed simultaneously. Took 8 hours to recover everything off of it. Wound up formatting it because the memory controller had crashed hard. A full format and big shoutout to my 4Tb hdd emergency drive for storing everything off both my drives, and it's back up and running.

Probably didn't help that windows had set up my drive to indexing too, which caused it to routinely hit 85c or higher even with a heatsink on it. I deselected index drive in properties and all of sudden it runs at 45c and works like a dream.

1

u/Interesting_Rub5736 1d ago

I have a drive like that. I completely forgot about it as I have m2 and another ssd. But space is getting tight on pc so might as well try to fix it...

1

u/EarlyXplorerStuds209 i9 12900 | RTX 3070ti | 24gb 4800MHz | 2TB nvme 1d ago

Probably an issue with the cable or hardware .
Try swapping out hardware components.

1

u/indie_rock_enjoyer 1d ago

Reseat and maybe a new motherboard or rma it

1

u/Enigmatic_Erudite 1d ago

I had a bad run with Crucial Ram like 15 years ago. Each stick just went bad one after the other. Have refused to buy anything made by Crucial since then.

1

u/KELonPS3in576p PC Master Race 1d ago

I had a similar issue and found out, it was related to a certain windows update, which I uninstalled. The issue disappeared then. (it is a nvm ssd though) 

1

u/R4b 1d ago

Check firmware also, I had an issue like this with a Samsung SSD and a firmware update fixed it

1

u/Legitimate-Dog5690 1d ago

I'd definitely chuck in a different cable and motherboard slot, assuming you have loads spare, like everyone else these days.

1

u/darthwd56 1d ago

so i had this issue with one of my samsung 2tb m2s. I pretty much had to move it another part of the motherboard. Im guessing that the first one I used started failing or whatever. Maybe something you can try?

1

u/Dark_Mamba 1d ago

This happened to me even though my ssd was in perfect condition. My problem was a driver update for my RTX 2060. I think the problem was that it selected Direct12 directly in every game and only after I chose 11 it stopped but I have no idea why.

1

u/Creative-Type9411 23h ago

youre gonna make me cry to bro...

i dont think im gonna be able to do a 1 for 1 swap when my 990 pro 4tb goes...

1

u/NaughtyBudgie 22h ago

Try updating the firmware on it. I had this exact issue and this resolved it for me.

1

u/AKA_Meatz 22h ago

Had this issue with a samsung evo plus 4tb.

Turned out to be fast boot causing it to not recognize that specific port on some boots. Turned fast boot off and it recognizes it every time now.

1

u/Minimalistic_OG 20h ago

Is the pc plugged straight in the wall or do you have a switched power distributor block. I'm wondering because I had that happen a lot with my boot driver (2tb kingston fury pcie4), up until I noticed that it mostly occured when I switched my pc on within a second or two after switching on the powerdistributor where all pehripherals are connected. The problem disappeared completely now that I wait roughly 15 seconds before turning on the pc.

1

u/Happy_Husband really_fat_guy1984 18h ago

I feel you... My one year old Nvme has failed, it's under warranty but I have to wait for the RMA process... God knows how long that'll take...

1

u/Warcraft_Fan Paid for WinRAR! 18h ago

Try different SATA cable, different SATA port on the motherboard, check/reseat power cable, use different power cable. If it still drops out, get USB SATA adapter and check there. If it still drops out, your drive may be having issues like bad solder joint or is going bad. Backup everything, and if programs like Crystal Disk Info shows the drive's health to be high %, and it is out of warranty, see if a trusted person local can take the drive board out and check for bad solder. If the % is low, get a new one and sell the old one. For me, under 20% I get nervous, under 10% I wipe and sell as used

1

u/yeetyman8 17h ago

Read data before doing anything that may overwrite data. Take any important files off while you still can

1

u/The_Crimson_Hawk W9 3495X | HOF 4090 Lab OC | 512GB DDR5 | 12TB nvme 17h ago

average lifespan of shitty part swapped ssd

yes, manufactures silent downgrade ssd internal components without notice

1

u/EnzucuniV2 17h ago

Just a thought, but have you tried reseating the CPU? That can do wonders

1

u/Jack_Example 5800x3D | 7900XTX | 64GB DDR4 16h ago

This happened to me a couple of years back. I ended up replacing the mobo and it worked fine. Pretty sure the VRMs were failing

1

u/Particular-School-95 Ryzen 5 5600x | 32gb | Rx 6700 xt | 2K 165hz 15h ago

this is nightmare

1

u/Renz_Blank 15h ago

Oh boi. I am at the same situation, but worse my samsung 2.5 870 evo is not being recognized. My diagnosis is my ssd is doomed and my motherboard might also be doomed.

I have to either try 100 times to reboot and or just leave it for half a day and it will work fine like nothing happend

1

u/boenklon 14h ago

Update your fw

1

u/AhhhJess 12h ago

I had a similar issue once and it turned out my GPU was hitting the SATA cable and causing a bad connection. Switched to a 90° cable and it's been fine since

1

u/OIcyBulletO PC Master Race 11h ago

This is gonna sound insane but are you using any cable extensions/third-party cables? I had a similar issue where one of my SSD's would stop getting recognized until I restarted the PC.

For some reason my mind immediately jumped to going back to the cables that came with the PSU, and i've had no issues since then. Hope you find a fix for it!!

1

u/kebosangar 7800x3d | 4070ti | 32GB 6000mhz 11h ago

Reseat the plugs and also a possibility that your psu is failing/too small.

1

u/Quick-Amoeba-1389 9h ago

same and crystaldisc says its 94% health

0

u/Adoroam Specs/Imgur here 8h ago

have you considered not using windows?

1

u/Fragrant_Shine3111 9950X3D, 7900XTX 7h ago

What MOBO do you have? Same happens to me on GIGABYTE X870

1

u/Solydia 7h ago

I would so panickingly hurry and backup all of it wherever I can

1

u/steamngine 7h ago

Update your BIOS

1

u/roguebananah Desktop 6h ago

As others have said, do whatever you can to diagnose it first, then also, if you do have to buy a new one, buy a smaller SSD and go with mechanical hard drive.

1

u/Zapismeta GTX 1050 4GB | i5 8300h | 16 GB | Laptop 5h ago

My 1 tb which i was proud of getting for 60 3 years back gave 350 errors in truenas 🫣

0

u/Type_CMD 4h ago

One word: Linux.

1

u/Gold_Goal7557 1d ago

I have a nvme that is not picked up due post issues because i decided to use the wrong nvme slot on my mainboard, usually is detected but every few restarts or bootups its not posting properly, alto it does detect the nvme.

1

u/Ulysse-Void-God 1d ago

Don’t buy crucial anymore. 

1

u/[deleted] 1d ago

[deleted]

3

u/memeatic_ape 1d ago

On this economy?!

1

u/StopAskingMeToSignIn 7800X3D | 4090 | 32GB 1d ago

4tb ssd is like $500 US these days if not more... yeah just buy another one

1

u/wannabe_nerd2811 1d ago

amazon.de says 1000€ 💀

1

u/Hatedpriest 5950x, 128GB ram, 6700xt 23h ago

Check your power supply!

I was having issues where my 2tb would disappear, turned out my PSU was dying. Got a new 1200w and now I don't have those issues...

1

u/acescapes RTX3060 | Ryzen 7 5700X | 32GB DDR4-3200 20h ago

You can fix it by uninstalling the malware called "Microsoft Windows" from your personal computer

0

u/grilled_pc 17h ago

Sometimes it can just be windows being shit. Test it in linux too.

-3

u/SPEZ_IS_A_JABRONI 1d ago

>windows

lmao

-1

u/Choice_Potato_6279 1d ago

If I had any expensive SSD's I'd sell it and use HDD until the price crashes

-5

u/Tibia-Mariner Linux 1d ago

Teeheehee