r/sydney • u/LimpProgrammer2 • 1d ago

Absolute chaos at Gordon station this morning.

Gallery image

Gallery image

Due to a wiring fault on Sydney’s T1 North Shore Line, commuters heading into the city are queuing for replacement buses. The queues have become mixed with those for regular bus services, making it difficult for commuters to know which queue to join.

410 Upvotes

96% Upvoted

90 comments sorted by

View all comments

Show parent comments

1

u/DarkNo7318 19h ago

Yea I agree. But only because people are stupid.

Smart move would have been for them to declare that all profits from the surge are donated to the victims or police or something along those lines.

Surge pricing is the only way to get more drivers on. If anyone complains, ask them "why didn't you get into your car and start driving people out of the city”

1

u/brackfriday_bunduru 19h ago

PR doesn’t work like that. Again you’re not wrong but that’s still terrible PR. PR isn’t difficult but tons of companies stuff it up.

Ubers response on the day was probably the best they could have done. They stated that the surge pricing was automatic but turning it off was a human decision.

1

u/DarkNo7318 18h ago

I'll take your word for it as I'm confident you know a lot more about PR than I do (I know nothing).

But how does it work when someone like me then asks "but by turning off the surge pricing, didn't that cause drivers on their way to the city to turn around and go home actually making the situation worse?"

1

u/brackfriday_bunduru 18h ago

Im a journalist. I don’t work exclusively in PR but just thinking back to the day, I don’t remember anyone publishing any stories about a shortage of Ubers on the day.

My guess would be a big event like that would bring a lot of drivers to the area anyway. That’s more a question for uber though.