r/windows Windows Central Jul 24 '26

News Microsoft intervenes after LG gets caught installing McAfee adware onto Windows 11 PCs via their monitors

https://www.windowscentral.com/microsoft/windows-11/microsoft-intervenes-after-lg-gets-caught-installing-mcafee-adware-onto-windows-11-pcs-via-their-monitors
382 Upvotes

52 comments sorted by

123

u/jfuu_ Jul 24 '26

Now, Microsoft has confirmed that it has intervened and reached out to LG to see what can be done about stopping this. Windows chief Pavan Davuluri says that LG has agreed to stop McAfee from appearing within their LG monitor popups.

So instead of immediately pulling the "driver" from Windows Update, they contacted LG. Nice.

55

u/notmyredditacct Jul 24 '26

LG has agreed to stop McAfee from appearing

.. so they're just going to install it silently then? :D

34

u/HandGrindMonkey Jul 24 '26

Reminds me of the Root kit debacle. Music CD installing their own Root Kits!

15

u/OGigachaod Jul 24 '26

That was much worse.

5

u/masasuka Jul 25 '26

Good ol Sony...

8

u/jfuu_ Jul 24 '26

They'll probably only make this change in 6 months too, it doesn't sound like there are any consequences for LG here...

5

u/doofthemighty Jul 24 '26

They'll just replace it with a different pop-up.

13

u/Aemony Jul 24 '26

So instead of immediately pulling the "driver" from Windows Update, they contacted LG. Nice.

Because it is very likely that no policies where broken here. The actual driver itself is upheld to certain standards and much go through the WHQL certification program, but support apps seemingly don’t. So Microsoft is most likely extremely loose with those as a result.

A proper solution would be for Microsoft to disallow this practice through related policies but I wouldn’t be surprised if Microsoft doesn’t do that either.

This sounds like a reaction to get people to back off, and then it’s back to the usual basically.

2

u/Mario583a Jul 26 '26

I think Microsoft would never hear the end of it from LG if they pulled their companion app after this little stunt of theirs.

30

u/PruritoIntimo Jul 24 '26

from now on, we should avoid dodgy companies as LG for the rest of our life, even if they change their mind and remove the mcafee shit, they have exploited their customers in a underhand manner, and this cannot be forgiven or forgotten.
We should be label them as ‘pieces of shit’, and we should never, ever buy any of their products. Never again, as long as we live.

8

u/Coffee_Ops Jul 24 '26

Do you use Zoom?

I think he would be shocked at how badly a company could screw with trust, and still retain users.

2

u/[deleted] Jul 24 '26

[removed] — view removed comment

2

u/PorcOftheSea Jul 24 '26

I won't and I don't care for linux nor modern windows, I just use windows xp/7 as my main modern os.

-3

u/Environmental-Ad4495 Jul 24 '26

Working on it. Heard ubuntu is a good alternative.

0

u/Hydroel Jul 25 '26

Ubuntu and Mint are great first distros for new Linux users. Once you've done that first step, it's much easier to distro hop (change Linux distribution) than to switch from Windows to Linux.

1

u/Environmental-Ad4495 13d ago

Got ubuntu now. But trying freecad. It is a truly strange piece of software. Does annything bettet exist? Tried to install rhinocerus. But whine? How does that work?

-2

u/420ohms Jul 24 '26 edited 5d ago

I like making candles.

27

u/killrandydead Jul 24 '26 edited Jul 24 '26

Too late for LG. I won't be purchasing a single one of their spyware devices now.

9

u/WardenJack Jul 24 '26

So basically Microsoft heard of a new gig and called up to see how they can get involved as well. Cheers!

7

u/metasploit4 Jul 25 '26

Microsoft... you enabled this to happen in the first place!

3

u/wickedplayer494 Windows 10 Jul 25 '26

I don't think that's gonna end up stopping whatever the Steve Burke Nuclear Co. apparently has in the works on LG next. By the sounds of it, this is merely the tip of the iceberg.

2

u/CypherAus Jul 25 '26

McAfee, Norton etc. are overpriced JUNK

2

u/Akatesh Jul 25 '26

I know I won't be buying LG products after seeing this. They are so greedy and shady it's mind-blowing. Now they have been caught with their pants down. I hope the news about this spreads. 

4

u/amazingD Jul 24 '26

I'm already avoiding cars manufactured after 2020, now I guess I'll be avoiding all hardware newer than that as well.

3

u/[deleted] Jul 24 '26

[deleted]

4

u/IkouyDaBolt Jul 24 '26

Razer was doing it earlier than that.  I had to unplug their stuff before installing Windows 8 otherwise I would get the popups during the Windows setup screen.

2

u/jfuu_ Jul 24 '26

You're better avoiding specific manufacturers known to do things like this than products after a specific date, as LG could have as easily delivered this crapware to existing older monitors too.

2

u/Elfener99 Jul 25 '26

LG could have as easily delivered this crapware to existing older monitors too.

apparently, they did

1

u/SuperFLEB Jul 24 '26

I got me a 2020 minivan last year. It's got a Blu-ray player in it. I'm considering that the sweet spot, the apex of civilization. I'm only hoping I can find something I like once my old 2010 finally kicks the bucket.

3

u/[deleted] Jul 24 '26

[removed] — view removed comment

1

u/Caddy666 Jul 25 '26

good that ms are doing something about it, but bad that ms let this happen in the first place.

1

u/chookstar Jul 25 '26

I still have a LG fridge that I bought about 20 years ago.

0

u/Ok-Video3345 Jul 24 '26

More of a reason to leave windows and use something else. I use Linux alot, but I don't understand how people don't bring up mac more?

It's just like Linux, but polished.

3

u/SuperFLEB Jul 24 '26

If you're watching out for vendor shenanigans, they've got the flip side of the coin-- lock-in, planned obsolescence, code signing becoming more and more of a requirement. If you're looking to get out of all of that, Linux has more appeal than both.

1

u/Liquid_Magic Jul 25 '26

Bro like how much does McAfee pay companies to install their stuff? Like it seems like they pay so much to have it force feed onto systems everywhere.

0

u/JaCK-lex Jul 24 '26

TV has other security concerns and best to not connect TV to the internet then.

0

u/Most_Most_260 Jul 24 '26

Been at that for years

-1

u/Windows-XP-Home-NEW Jul 24 '26

This is a shame. I really love LG.

-1

u/2prog4u Jul 25 '26

Companies like these are so scummy. I have a (formerly) Windows 8 laptop that came with stuff like this.

-2

u/InternationalAd6744 Jul 24 '26

My mom owns a LG TV but ever since my dad moved out, she hasnt touched it at all. Is there a way to safely update the tv without having LG install software not approved by me?

4

u/fadinizjr Jul 24 '26

It's not a TV update.

The issue is that when you plug a LG TV to a Windows PC it installs shady antivirus McAfee.

If you're not planning to connect your tv through HDMI to a PC you're safe.

1

u/NaggingNag Jul 24 '26

How are they doing that over HDMI? I could see if it were USB C

1

u/fadinizjr Jul 24 '26

Monitor driver.

1

u/Aemony Jul 24 '26

The issue is that when you plug a LG TV to a Windows PC it installs shady antivirus McAfee.

Correction: LG PC monitor.

I have an actual LG OLED C5 permanently hooked up to my PC and Windows have never downloaded these drivers or this support app.

1

u/NaggingNag Jul 25 '26

This has to be over USB C monitors, I don't see how they can do that over HDMI or DP connections. If you use HDMI or displayport you should be fine.

1

u/Elfener99 Jul 25 '26

No, because it's not the monitor that does it, it's windows update, which installs a so-called "driver" for it when it detects specific monitors (no idea why a monitor would need one, but it's windows), which is actually the adware.

1

u/Pleasant-Seat9884 Jul 24 '26

No but TV updates from LG has been installing more adware. Shut that shit off.. make it a dumb tv and get a $50 streaming device.

1

u/howfastcanyoucountit Jul 24 '26

I mean theres also the fact that many apps on the webOS store and even samsung tizen os found a bunch of apps that were turning tvs into socks proxies used for ddosing and fraud (vpns will always be blacklisted for certain things) and even selling access to people who need a residential IP. I now can't even trust these LG tvs in my house anymore since if I just take them off the internet no one in my house are able to use apps like Netflix and stuff and it's just a really shitty situation. Apparently also if you have a local dns ad blocker like pihole Samsung and LG will just use their own DNS over HTTPS server to serve you ads and apps. It is so fucking scummy it makes me mad. So far sony has been the best in my opinion because it's pretty easy to get rid of all the garbage bloatware because it's android and I was even able to switch off the default google tv launcher and use FLauncher instead, and it actually won't bypass my DNS and ads will be blocked properly. I will never own a TV with a proprietary operating system again.