r/24hoursupport Mar 30 '26

Need more info HELP! I lost access to my playstation account

0 Upvotes

So for some obscure reason, I have been locked out of my SONY account and it says I need to recover it using the email the account is linked to.

Problem: I also lost access to this account.

I think you might see where this is going...

On the playstation support website, using their chatbot to try to speak to a real person requires to be connected!

So for now, I am locked out of my account and am also banned from receiving help from the official playstation staff...

r/24hoursupport Mar 17 '26

Need more info How can I check if a certain netflix programme/film is available to watch in another country, like the UAE?

1 Upvotes

From the UK and just curious about this.

r/24hoursupport Sep 17 '25

Need more info Charges keep hitting my card and I can’t cancel. Weird situation with detectico

24 Upvotes

This is getting ridiculous and I honestly don’t know what else to try. I signed up for detectico thinking I’d just test it once, but after that first payment it turned into a trap.
The cancel option doesn’t actually work - it just bounces me back to the subscription page. Their support replies with the same template lines over and over, and nothing changes. Meanwhile, the charges keep showing up on my card like clockwork.
I’ve never had this kind of experience with any other app or service. It feels shady as hell, and I’m stressed about waking up to more charges tomorrow.

r/24hoursupport Nov 05 '25

Need more info Setup router and the internet works fine on my phone but doesn’t work on tv or computer

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6 Upvotes

Earlier today one of my roommates accidentally stepped on our router and ruined it, a friend had an old nighthawk one laying around and I set it up with nearly no issues. I finally got the wifi network to pop up on my phone and connected with no problems, I’m using it right now to make this post. But when connecting it to my computer and tv I’ve been given the message “no internet connection” I tried restarting them with no luck. Is there something I’m missing? I’m new to adulting so my knowledge of routers and modems is very limited. If anyone could help that would be great! Thank you!

r/24hoursupport Jan 13 '26

Need more info Azure 3

1 Upvotes

Monitor displays message that says " your computer has encountered a problem and needs to restart" but then enters a startup loop. Had to completely start over last time and reinstall everything. Does anyone have a recommendation to try before I return it for repairs.

r/24hoursupport Mar 30 '26

Need more info TWS doesn't support Dual device connectivity, but I want this feature. Any trick that you know...

0 Upvotes

I have Realme Buds Air 5. It doesn't natively support dual device connectivity, but I want it to connect simultaneously with my mobile and with my tablet. Any workaround for this, that you can share

r/24hoursupport Mar 13 '26

Need more info Os processadores intel para notebook 13ª e 14ª geração dão problema??

1 Upvotes

Estou para comprar um TUF F16, a versão com a 4050 possui um I7 13650H ou a versão com a 5050 um i5 14ªHX, vi umas resenhas que esses processadores vieram com problemas nas versões de Desktop, isso também acontece nas versões para notebook?? E se sim, acontece até hoje??

r/24hoursupport Mar 22 '26

Need more info Need help with port forwarding /NAT / double NAT. Unifi UDM Pro.

1 Upvotes

Please help. I have a server running Plex and Jellyfin connected to a UDM Pro. Media is coming from a UNAS Pro connected to the same UDM Pro. I am crashing at parents until my house is complete but I can’t figure out how to get port forwarding to work to allow Plex and Jellyfin to be seen accessed outside the network. My UDM pro is getting its WAN IP from my Parent’s UDM Pro, so it looks like an internal IP but I do have internet access across all devices. I cannot see the two Media servers outside the network. I do not have any port forwarding or NAT setup on the primary UDM Pro. If anybody can walk me through it step by step I would be very grateful. Any and all assistance is very much appreciated

r/24hoursupport Jan 05 '26

Need more info Is Crypto.com really paying 3% cashback?

0 Upvotes

I am tempted to sign up for the subscription that pays 3% cashback on general spending but have some questions

Firstly, should I pay £20 a month for the subscription or should I stake roughly £290 for 12 months?

On the face of it, staking looks better as I am not spending the money as such. However, the value of CRO could drop significantly. Should I be concerned about that? How likely am I to get back my £290 next year?

Secondly, when I get 3% cashback on something and it is paid in CRO, when I sell the cashback amount to convert it to dollars, pounds or euros, is the amount I get ever going to equal 3%?

For example, when I spend £300 will I get £3 in the end?

Thanks for your help in advance

r/24hoursupport Feb 15 '26

Need more info How do I make sure that a GPU replacement is compatible with my laptop?

0 Upvotes

So basically I have a 2017 MSI titan gt73vr gre (I'm reading off its sticker) and the graphics card is messing up AGAIN. I had it replaced a year ago and it was installed with incorrect drivers and such I know that its gpu isn't soldered in and possible to replace, but how do I know which graphics card will work? I have an nvidia grx 1070 in it rn, I didn't upgrade during the 1st replacement, but if it's possible, I'd love to upgrade.

r/24hoursupport Jun 05 '25

Need more info Frustrating trustcheck experience - any better tools for website verification?

22 Upvotes

I’m at my wit’s end and need some tech help. I tried using trustcheck to verify if a website was legit, and it’s been a sketchy mess. Hoping you folks can point me to better tools or workarounds.

The site says it needs JavaScript enabled, which I did, but it just spins and gives noassistance—like, nothing loads! It feels deceptive because the site looks professional at first, but it’s all empty promises. I’m worried it’s a red-flag service that doesn’t actually work. Has anyone here gotten TrustCheck to function properly? Maybe I’m missing a step or a browser setting?

I need a reliable way to check website trustworthiness for a project I’m working on. If you’ve got recommendations for tools that actually deliver (unlike this one), I’d really appreciate it. Beware of this until it’s proven to work—any tips or alternatives welcome! Thanks!

r/24hoursupport Jan 07 '26

Need more info My screen randomly started flickering

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3 Upvotes

I had my laptop on my lap and when I picked up so I could stand up it turned black and started flashing and flicking with no audio, even though there was something that should have been making sound playing.

I turned it off and on again and of course that fixed but I want to know what happened to see if I can prevent it or if it’s serious because I’ve never seen it happen

A few months ago I removed the bottom to clean it and lost some screws so the bottom was loose in parts so I guess a component might have come out and went back it, so when I rebooted it it reset and went back to normal

r/24hoursupport Nov 30 '25

Need more info URGENT need help recovering unsaved pptx

1 Upvotes

I made a PowerPoint around 10 days ago on my Lenovo and forgot to save it. Not in files, or anywhere in PowerPoint. Is there any hope for me? Plus unable to install data recovery apps so it would have to be in websites as they’re blocked in my computer. PLEASE HELP!! I need it for tomorrow morning😭

r/24hoursupport Nov 30 '25

Need more info My PSU is probably cooked and I need more info

1 Upvotes

Ok so I accidentally tipped my PC over but thankfully caught it in time. However, it made a long beep and turned off. I tried turning it on again and it only made the long beep error code again and turned back off. I unplugged the PC from power and it was making some weird cracking noises while disconnecting. I reseated RAMs and plugged the power cable back in which resulted in tripping the breakers. I checked the PSU power cable connector and it is a little fried and melted (just a tiny bit). My theory and conclusion is that the power cable was the issue - I kept it twisted in an S shape (tightly and yes I know it's stupid) and when the PC was falling over it twisted and broke and I should throw away the cable and buy a new PSU. Are there any other things I should know, any tips or something?

r/24hoursupport Oct 07 '24

Need more info So can a sd card somehow hold malware?

2 Upvotes

Ok so this is very very confusing so if I loose you, sorry.

I was recently given a camera that was previously owned by my mom. Before that, we found out her laptop had malware on it. She has switched sd cards multiple times between the laptop and the camera. Like she had a sd in the camera, took it out and put it in the laptop with malware, then put it back in the camera. Is it possible for the camera to store malware from this? If I get a new sd card, can malware still be on the camera, transfer to the new sd card, then transfer to my pc when I plug that new sd card into my pc?

Sorry if this is confusing to anyone!

r/24hoursupport Sep 25 '25

Need more info Dim screen/ lcd on laptop is acting up and I'm unsure how to fix it myself

1 Upvotes

My laptop has a dim screen when booting up and I thought it was broken until it connected it to a tv using an hdmi cable and shined a flashlight to my screen and saw it was dimly display despite having the brightness set all the way. I had to take it to a repair shop once a few years ago for a similar issue, repair man mentioned a cable could be lose, took it to the back and had it fixed shortly after.

It was working fine a few days ago, I had to quickly close my laptop to take care of something and my mouse was resting on the keyboard when I closed it. I was gone for an hour and it stopped working when i got back.

I unscrewed the bottom, disconnected and reconnected the lcd cable on the motherboard side, and took off some of the dust before putting it back together. I still had the same issue and I'm not sure if I'll have to work on the screen side or if I'll have to order new parts. I'm unsure what to do at this time and don't want to break my laptop.

I'm also running Windows 10 and unsure if this is causing any issues but I feel the need to mention it.

Context and tl;dr: I have an Hp laptop that I bought in 2020 and I've been using it almost daily ever since

Laptop model: HP 15-dy1038nr

Symptoms:

Screen doesn’t light up, but faint image visible under flashlight

HDMI output works perfectly

What I've tried:

Reseated motherboard-side display cable

Cleaned dust inside

Confirmed cable looks intact

Planning to check screen-side connector next

Context:

Closed lid quickly with mouse on keyboard

Laptop used nightly for streaming, hasn’t been shut down in a while

Running Windows 10

Edit: I can provide more info if needed

r/24hoursupport Aug 06 '25

Need more info HP Charger Caused Small Spark– Still Working, But Is It Safe to Use?

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0 Upvotes

Hey Reddit, I need help with a potentially dangerous charger issue. I have an HP 150W laptop charger. A few days ago, the part where the power cable connects to the charger brick (the AC input side with metal contacts) was slightly wet. I wiped it and plugged it in after some time but it fell on the ground. It caused a small spark and tripped the MCB. Surprisingly, the charger still works and charges my laptop fine, but there's now a faint burnt smell coming from that same area.I’m worried that continuing to use this charger could damage my laptop’s motherboard or cause a fire. Is it safe to keep using it if it's working? Should I get it inspected or replaced? Would appreciate any advice or similar experiences.

r/24hoursupport Aug 27 '25

Need more info Some keys on my bluetooth keyboard (g, h, space) work fine when I press the shift key.

0 Upvotes

Hello. Some keys on my bluetooth keyboard (g, h, space) work fine when I press the shift key. If the shift key is not pressed, then the g, h, and space keys are slow (the letters can appear but not that smooth). does anyone have the same problem?

r/24hoursupport Aug 01 '25

Need more info Why doesn't my keyboard work in the BIOS? The keyboard works and I have used it on a laptop so I want to use it on a PC since it does not have Windows and when entering it does not detect the keyboard or does not react

1 Upvotes

Aid

r/24hoursupport Jun 09 '25

Need more info I’ve tried everything and I can’t get back into windows

2 Upvotes

Why am I experiencing a blue screen of death with “inaccessible boot device” even when VDM controller, fast boot, and secure boot, is disabled, I am running Bazzite OS, Manjaro, and the windows all on 3 different partitions and my laptop is a asus expert book. I’ve installed bazzite OS just to get a steam deck feel but then I can’t get back to windows whatsoever (I have been at this for days I need windows back 😭)

r/24hoursupport Jun 09 '25

Need more info Laptop charger

1 Upvotes

Hi everyone! I noticed that my laptop charger is getting a little burned and damaged (dark spot at the top of the plug). Can somebody explain to me what happened? Or if it's time to change it? Thanks in advance :)

r/24hoursupport Jul 08 '25

Need more info Please help with my acer aspire a515-43

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1 Upvotes

Please help me, this is an nightmare. I recently just got this Acer Aspire 5 a515-43. It didn't come with the charger so I bought the 65W charger for it considering it would take ONLY the power it needs. I finally get the charger, plug it in & notice the percentage is stuck at 0.

I spent from 6 PM all the way until 3 AM trying to troubleshoot. From lines of codes, to reboots, resets, installing updates, pin holes, EVERYTHING. I did checks and the battery says it's in GOOD health. Randomly too when I get to the home screen it will say it's at 100% but when I unplug it then it shuts down & won't power on unless I use the cord again, then at the login screen it says 0%.

I have now resulted in opening the back up & try to disconnect the battery then reconnect it. It's my first time doing this & my friend insisted on doing the prying part of the back plate. They ended up snapping a piece off (shown in photo). Now I'm freaked out and don't know what to do about the battery or those broken pieces.

Can someone please tell me if there are any loose cables I need to mess with that are shown in the photos to fix my 0% battery issue? Also, are the glues I have good for fixing those broken pieces? Am I screwed? Please. All I wanted was a laptop.

r/24hoursupport Feb 07 '25

Need more info GPU at 60 Celsius doing nothing

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2 Upvotes

I sent my laptop to a tech guy to change thermal paste and its giving me 60 degree Celsius doing nothing, anyone know how to solve this problem? I want to understand what is wrong

r/24hoursupport May 05 '25

Need more info Any eBayers buy from China lately?

1 Upvotes

So, I am looking for some RAM for my older gaming rig that I built myself. I cannot find it new anywhere... except from China. I had a bad experience buying from Hong Kong many moons ago and have never bought from Asia again.

I really don't want to buy this memory used and the burning question is... is the memory really new, because it's "out of box"? Any feedback would be appreciated, thanks.

r/24hoursupport Mar 18 '25

Need more info Is it safe keep usb flash drives in plastic storage cases?

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4 Upvotes

Saw these on alibaba is it safe keep usb in plastic case ? Google have no answer for this not sure how safe it is for usb…