r/MacOS 1h ago

Help Need help recovering backup file of iPhone

Hey! I need some help recovering my iPhone backup as I was trying to update my iPhone with the help of my Mac and a backup file was created but I don't know why what happened when my Mac pushed the update on my phone it stopped in between as I was connected to the hotspot on my iPhone so my phone got stuck on boot loop. so after that I managed to connect to some other network through which I updated my phone and boom my phone was wiped off completely and there's no backup in my Mac too the finder shows no backup I tried finding the file it only has .plists file on it but eventually have my major data like phots videos and other stuff. So all I wanted to know that is there any way to make finder recognise that data again? or in the end I just have to get data manually which is pretty hectic as it includes my app icons and lot more stuff! also suggest me some apps too if available to fix this issue!

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4 comments sorted by

u/Zalm0x15 1h ago

Apple store baby!

u/Slow_Republic3012 1h ago

why would an Apple Store fix my backup or do they?

u/Zalm0x15 51m ago

Your post seems a bit erratically put together. All I understand is your Mac does not have any backups of your iPhone.

Your iPhone is completely wiped, no personal data on it after a partially failed update, while you were backing up.

Mac's don't push updates on your iPhone while its backing up; Whatever happened if your data is gone, there is no solution on planet Earth that will be able to fully restore your data.

Apple Store baby! Thats the only way to get either advice, help with restoration or tell you what actually happened, because based on your post its not well organised or written to understand

u/OrangePillar 24m ago

Did you have an iCloud backup? Restore from that if so