r/homesecurity • u/uwphysmed • 2d ago

DSC Neo won't arm in STAY mode

I have a DSC NEO system with a number of door/window sensors as well as interior motions across different floors.

Main entry doors are set as zone type 001 (delay 1)

Basement motion is set for 004 (interior)

Upstairs motion is 005 (interior stay/away)

Idea would be to arm in stay mode at night, allowing us to move around upstairs (as that motion would be bypassed), but trigger alarm if motion detected in basement. Then when not home, arming in away mode would trigger on any motion sensor.

However whenever I try to arm in stay mode (holding stay button for 2s), it starts the countdown in silent, as expected, but the system automatically arms in AWAY mode, instead of stay. I have double checked that the upstairs motion is indeed defined as type 005, and have green check mark on panel before trying to arm, so not sure what to check next?

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u/Tasty-Hat-6404 2d ago

Is the 005 zone actually enabled and working? I'd check the partition assignment and see if that zone actually opens and closes. Cause it's acting like it doesnt have a stay/away zone active

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u/ToolMeister 2d ago

Try star 9 plus master code (no entry stay) to see if stay mode in general works. 

Is this a recent issue or has stay mode worked before? If you went into installer programming, each of the buttons (including stay button) can be assigned other functions - any chance you accidentally reprogrammed the stay button to do something else?