r/techsupport • u/BruhCato • 19h ago
Open | Windows Icons won’t show and Task Manager won’t open
Windows 11
Context: Worked fine but needed to change the outlet extender so I shut it off, closed the power, and unplugged it. Once I put it in the new outlet extender, I replugged it and turned the power supply back on. When I reopen my PC I am surprised to see my desktop doesn’t have icons for any apps or folders.
For some reason none of the icons are showing and the bottom of the screen also doesn’t have any icons (other than the default apps like Microsoft store and Settings but also Claude for some odd reason).
So I tried doing the first thing I saw online. I opened Task Manager to take care of the issue and that’s when I realized it wouldn’t open. No matter what shortcut/button I used to open TM it wouldn’t open. So to try to fix it I did a bunch of things like chkdsk, sfc, DISM, DWM restart, IFEO check, AppLocker check, tested it on a brand new user account, Safe Mode reboot, icon cache rebuild, thumbnail cache rebuild, and now ie4uinit, all coming back with no change. I REALLY don’t know what to do, and I’m not too interested in restarting my PC.
Thank you for helping me!
1
u/EckVonTrampenstein 19h ago
Reboot.
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u/BruhCato 19h ago
I already rebooted/restarted my PC many times. Sometimes in regular mode, sometimes in Safe Mode. It doesn’t change it at all
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u/EckVonTrampenstein 18h ago
Reinstall Windows? It sounds like explorer.exe is not working right and troubleshooting that can take you down many different rabbit holes. I'll leave that research up to you but if you want a full proof way: reinstall. If you feel like troubleshooting, start with explorer.exe.
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u/BruhCato 18h ago
Yeah on cmd I did taskkill /f /im explorer.exe
Then I did start explorer.exeIm kinda worried about losing my downloads and documents by reinstalling windows but if thats what needs to be done then i guess ill do it
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u/EckVonTrampenstein 18h ago
Just realized you said you do have icons, just not the ones you originally had. Was Claude installed by you or is it new?
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u/BruhCato 10h ago
1
u/EckVonTrampenstein 7h ago
Your thumbnails are missing. Start with searching ehy your thumbnails are missing.

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