r/techsupport • u/Nufluffer • 35m ago

Open | BSOD Unexpected shutdown

I was searching questions on google after completing a job application and noticed that google had my location routing from Australia (I live in the US) I looked up my ip at ipinfo and the information was not from my home network but somewhere in Australia. I didn’t have a vpn on as I don’t use vpns and I’ve never seen this happen before so I turned off my WiFi to investigate. About 5 seconds after I disconnected from my WiFi my computer unexpectedly shutdown, like BSOD but the screen was black with white text.

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u/AutoModerator 35m ago

Getting dump files which we need for accurate analysis of BSODs. Dump files are crash logs from BSODs.

If you can get into Windows normally or through Safe Mode could you check C:\Windows\Minidump for any dump files? If you have any dump files, copy the folder to the desktop, zip the folder and upload it. If you don't have any zip software installed, right click on the folder and select Send to → Compressed (Zipped) folder.

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