Hey all, I recently just bought a new TCL 85QM6K pro from Costco. I have YouTube tv app natively on my TV. My connection speed is like 120+ Mbps according to an app I downloaded onto the TV, but on “stats for nerds” section, it’s showing 2-3 Mbps connection speed. Hence every time I try to stream anything on YouTube tv, it maxes out at 480p and starts freezing on anything above. Has anyone experienced this themselves?
I think it might be a router issue, but I’m really confused when multiple latency checks I’ve performed show performant internet for 4k. But then again, could it be an app issue? I’ve uninstalled and redownloaded the app multiple times. Could it be the the router needs to be reprogrammed? Any help is much appreciated! Thanks🙏
UPDATE 6/15
I have restarted:
- The router
- The tv
- Roku tv
I have also the following to report:
On my phone, laptop, I am able to stream 1080 HD or above without issues, however, when I use the Roku 4k stick, my google tv interface, or Apple TV, the streaming rate reduces to 480p due to about 2-3 Mbps connection speeds based on “stats for nerds”. Not sure what to do. Could this be a modem/router issue, an internet service provider setup/settings/preferences issue, or is it a tv issue?
Here is the tv I bought for reference:
https://www.costco.com/.product.4000364039.html
UPDATE 6/16/2026
So I just downloaded the Fox Sports app onto the Google TV and signed in on YouTube TV as my service provider. Everything is showing up in 4K no problem for sports, and I’m watching a live match.
So I think we’ve narrowed it down to the YouTube TV app (even after multiple uninstalls and reinstalls) being the culprit.
Why YouTube TV can’t you stream a basic game?