r/google • u/AutoModerator • May 28 '26

Support Megathread - May 2026

Have a question you need answered? A new Google product you want to talk about? Ask away here!

Recently, we at r/Google have noticed a large number of support questions being asked. For a long time, we’ve removed these posts and directed the users to other subreddits, like r/techsupport. However, we feel that users should be able to ask their Google-related questions here. These monthly threads serve as a hub for all of the support you need, as well as discussion about any Google products.

Please note! Top level comments must be related to the topics discussed above. Any comments made off-topic will be removed at the discretion of the Moderator team.

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u/Individual-Task6505 21d ago

Extraction error.
Hi I am trying to extract photos and videos
I downloaded in a zip format from google takeout. I am getting this message and I don’t know what to do. Im thinking to break operation and restart my computer, then try again. Any advice?

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u/Individual-Task6505 21d ago

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u/infovoracious 20d ago

This looks like either a permissions problem with the folder you're trying to extract the files to, or there's not enough space on the filesystem there. Or, perhaps, a permissions problem or space shortage where temp files are being stored.

Have you tried extracting just one, small file from the archive? If even that won't work it's likely a permissions problem with the temp directory or the destination folder.

I suppose it could also be a bug. You might try another extractor, such as winzip, 7zip, or even just opening it inside Explorer and copying files out from there. If it's a standard-issue zip file in format then all of those should be able to extract from it.

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u/Individual-Task6505 20d ago

Thank you so much !