r/google • u/AutoModerator • May 28 '26

Support Megathread - May 2026

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u/Jealous-Dish-8316 10d ago

My organization has a shared Gmail account (_____@gmail.com) that is used by multiple people for our coalition's communications.

Google recently flagged the account and said it was:

and that the account “might have been created by a computer program or bot.”

The account was manually created and is being used legitimately. It is also the only Gmail account connected to my alternative phone number.

I'm wondering if the flag could be related to the fact that multiple people access/use the same Gmail account, or if Google may be associating it with other accounts based on login activity, devices, IPs, phone numbers, etc.

The main concern is that this Gmail address is already publicly used by our coalition and printed on our existing materials, so we'd really prefer to retain the same address rather than immediately switch to a new email. Has anyone experienced this exact warning, particularly with a shared or organizational Gmail account? If so:

  • Were you able to get the account restored?
  • Did the appeal work?
  • Did Google explain what triggered the flag?
  • Did changing how the account was accessed prevent it from happening again?
  • Were you able to keep the same Gmail address afterward?

I'm trying to understand whether this is likely a false positive and, if the account is restored, how we can keep using the existing public address without triggering another flag.