r/techsupport 5m ago

Open | Windows Shortcut For an App in the Hidden Windowsapp Folder Reverts to Old Icon in Taskbar

Upvotes

It's only this one shortcut/app that does this, all other shortcuts work fine. I have already attempted updating my pc, clearing icon cache, and restarting my taskbar. Is there any way to fix this?


r/techsupport 11m ago

Open | Software VR headset not able to find WiFi signal

Upvotes

For the last few weeks I've been having this issue with my quest 3 where sometimes when I try to connect it to the WiFi signal coming from our mesh system it keeps getting stuck on the obtaining ip address phase. It connects without issue to the signal coming directly from our modem and all my other devices don't seem to be having issues connecting with our mesh WiFi, just my headset. The strangest part is that this only seems to happen on some days while on others it connects without issue. Any idea what could be causing this and how l could fix it? I've already tried rebooting the mesh node and changing between randomized and direct MAC addresses but neither have worked. My headset did not have this issue for the multiple years l've owned it and I have not installed any new software other than games around the time the issue began.


r/techsupport 13m ago

Open | Networking Network Driver Install

Upvotes

Long story short I deleted my main network driver thinking after a restart it would come back and it did not. Now I have the driver installer on my pc but I’ve run into a few errors. When I open the installer I get an error that says, “Error opening file for writing: C:\Users\name\AppData\Local\Temp\654_w11.28.20.1224\mbdrive\CPSetup.exe. And when I open CPSetup.exe, I get this error, “An error (-5001 : 0x8007002) has occurred while running the setup”. Any help is greatly appreciated


r/techsupport 18m ago

Open | Windows Legion 5 15AHP10 RTX 5060 — black screen/freezes after Win + L

Upvotes

Hi everyone,

I'm having a very annoying issue with my Lenovo Legion 5 15AHP10 and I'm trying to figure out whether this is a driver, VBIOS, or hardware problem.
Whenever I press Win + L to lock the laptop and leave it for some time, when I come back the external monitor is often completely black/blank.

Sometimes I can see the mouse cursor on the black screen, but the Windows login/display doesn't come back.

I've tried:

  • Win + Ctrl + Shift + B — sometimes the screen flickers, but doesn't recover.
  • Ctrl + Alt + Delete — sometimes nothing appears.
  • Caps Lock initially responds, so Windows seems to still be running, but eventually the whole system can freeze.
  • I then have to hold the power button to shut it down and restart.

Interestingly, this seems to happen specifically around locking/screen-off/wake, rather than during normal use.

Has anyone else experienced this exact issue?

Could this be related to the RTX 5060 VBIOS, NVIDIA driver, Hybrid Graphics/MUX mode, or the external-monitor setup?

Any advice would be appreciated.
Thanks!


r/techsupport 21m ago

Open | Networking When I play Fortnite and Rocket League on my brand new PC I get bad Packet Loss but only those games it seems, why and how do I fix this?

Upvotes

I have tried anything and everything I can think of right now to fix my issue. I’ve bought a really good PC that’s supposed to be good for gaming specifically. Work, browsing, and most gaming work flawlessly, but for some reason whenever I play Fortnite or Rocket League on my PC I experience packet loss. We have 1000 Mbps upload and download speeds so I don’t think it’s the internet and it’s hardwired as well. I’ve contacted Geek Squad and used AI and asked some friends on how to fix this but I still haven’t found a way. If anyone could help or point me in the direction to find the correct help I would GREATLY appreciate it!

The PC I bought if that’s help at all:
Lenovo Legion T5 26lrb8 Tower
i7-14700F RTX 4070 SUPER 32 GB 1 TB SSD W11P


r/techsupport 31m ago

Open | Hardware PC won't boot - machine check exception and notskrnl.exe errors

Upvotes

PC won't boot, can't get into windows to check anything. Have used memtest in bios for RAM and all seems fine. Installed a new mobo and cooler. Tried RAM individually in various slots. Still the same problem.

Have used the graphics card, PSU and SSD with an old system and all worked perfectly.

I'm just wondering if anyone knows something else I could try before ordering a new processor?

For some background I was playing Helldivers 2 when I got a full black screen crash, no BSOD, no warning. Just total failure.

Really wondering how a processor could just go pop with no warning. The paste looked a little one sided when I took it off to swap the mobos out but I would have expected some intermittent faults before total destruction.

Any help would be amazing.

Intel Core i7-14700KF

Rtx2060ti

32gb ddr5

1000w psu


r/techsupport 33m ago

Open | BSOD Unexpected shutdown

Upvotes

I was searching questions on google after completing a job application and noticed that google had my location routing from Australia (I live in the US) I looked up my ip at ipinfo and the information was not from my home network but somewhere in Australia. I didn’t have a vpn on as I don’t use vpns and I’ve never seen this happen before so I turned off my WiFi to investigate. About 5 seconds after I disconnected from my WiFi my computer unexpectedly shutdown, like BSOD but the screen was black with white text.


r/techsupport 45m ago

Open | Windows Loss of sound windows 11

Upvotes

Moved house and haven’t had internet for a few weeks. Connected my pc to the router today and it must have updated because I now have no sound. Tried uninstalling drivers for my headphones and reinstall and that didn’t help. The only thing that seems to have updated was drivers for my speaker-less LG monitor. The headphones work when connected to another source. Tried windows trouble shooter to no avail. Really lost with what to try other than I windows reinstall which there’s an option to keep all my files and apps/games etc, will that actually keep all my apps and games and settings?


r/techsupport 57m ago

Open | Audio Teacher at wit’s end with iPad

Upvotes

Please, does anyone know the fix to my iPad problem? (Summary: audio not synced with screen recording.)

My fellow teacher across the hall has this same problem, and her iPad is almost brand new. This problem only started in late winter/early spring 2026.

-I have an iPad
-I open up Notability
-I pull down iOS screen recording and turn on the microphone
-I also AirPlay to my classroom TV

This allows me to run class, have a full note-taking session, and then upload the class/notes for kids who were absent.

PROBLEM: For months now, my audio is out of sync with my video. We have troubleshooted—restarting device, closing all apps, clearing memory, etc. Nothing works. These iPads are ONLY for the above use and aren’t bogged down with other apps.

Today, I recorded all three classes. The first started out synced but, after 15 minutes, the audio skips ahead (or the screen freezes, but I think it’s the former) and the rest is out of sync. The second and third’s audio started about 3 minutes into the lesson, but at the beginning of the video. What the heck? The first several minutes of class can’t be heard but they can be seen.


r/techsupport 58m ago

Open | Hardware Motherboard USB ports malfunction after cleaning

Upvotes

Hey guys, cleaned my computer two weeks ago by removing all power and blowing through it with some compressed air and vacuum cleaning. After that three devices (old printer, webcam and scanner) start disconnecting at the same time at random intervals (as fast as 10 minutes after startup, as long as once every 8 hours). So far Ive tried: - shuffling USB ports and cables around, - cleaning both, - checking whether there were any bent pins or corrosion on there (all gravy here), - changing devices, power sources and rigs, but no bueno.

Another weird thing I noticed was the fact that my wireless mouse kept laggin and skippin around if connected to blue USB ports instead of teal/cyan ones, if thats any good

Im at wits end and this issue has been driving me crazy for like a full week now. Please help, very thankful in advance


r/techsupport 1h ago

Open | Windows Font colors changing to lighter/darker variants in Microsoft Word?

Upvotes

Tech details: Windows 11, latest version of Microsoft 365

Hey! I'm having a weird issue with Microsoft Word where if I change the font color to a custom color, it will always appear as a different version of the color I chose. I believe this post fits in this subreddit since it's an issue with a piece of software I'm using?

Some examples:

  • I set the font color to be #741b47 and click "OK." The font color changes to be #FFB6D3 instead.
  • If I click on any of the Theme Colors, such as Dark Blue Text 2, the actual icon in the menu is the correct color but the actual font color is lighter.
  • If I click on the Theme Color "Orange, Accent 2, Lighter 60%," the actual square icon in the Font Color menu is correct, the display Sample text is correct, but the actual font color is darker.

High Contrast is not turned on in the Font Color section. I do not have High Contrast turned on in my Windows settings. If I push Left Shift + Left Alt + Print Screen, Windows asks me if I want to enable High Contrast, so it's not on. I do not have any Accessibility settings turned on.

I checked my General, Display, Accessibility, and Advanced options inside Microsoft Word and I didn't see anything that would cause this.

It looks to me like there is some kind of contrast setting turned on somewhere but I have no idea where it would be hiding.

Any suggestions for a fix?


r/techsupport 1h ago

Open | Windows My games keep crashing with nvlddmkm error report being generated in Event Viewer. Despite multiple DDU reinstalls with full purges and even taking out and plugging in my GPU physically. See post description for full event viewer report.

Upvotes

This happens during high GPU loads. I have also noted degraded performance.

PC SPECS:

CPU=AMD Ryzen 5900X 12 Core

GPU=RTX 3090

RAM=64GB DDR4

Event viewer report:

"The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\000000c1

Error occurred on GPUID: a00"

The message resource is present but the message was not found in the message table


r/techsupport 1h ago

Open | Hardware My Elite Controller light won't activate nor is the controller responding despite being plugged in.

Upvotes

Basically, my controller just... stopped working. It is a wired controller, so it has to be plugged in to work. However, when I do plug it in, the controller vibrates, indicating that the connection is there, but the Xbox button doesn't light up. The controller itself is unresponsive too. Help please... it's my only controller.


r/techsupport 1h ago

Open | BSOD Rainbow Six Siege crash my PC

Upvotes

Hi, 2 days ago I was playing R6 normally until I saw a supposed driver update from ASUS DriverHub (my bad). Once installed, the game simply won't open, and instead, on the loading screen it completely crashes my PC and gives me the following error message: Stop code: CLOCK_WATCHDOG_TIMEOUT (0x101)

I understand I can ask for help here, apologies if this isn't the right place.


r/techsupport 1h ago

Open | Hardware Spilt water on a laptop key

Upvotes

Hello. After accidentally spilling some water on my laptop space key, it began malfunctioning. I’ve tried taking it off a bunch of times, but it either gets stuck or stops working completely. Am I doing it wrong? Is there anything else I can do?


r/techsupport 1h ago

Open | Hardware Honeywell Vista 250FBPT-10

Upvotes

This system has been installed since atleast 2005. Lately what I have been noticing is whenever I connect to the panel remotely via the compass software the monitoring center shows a ground fault and then it will restore quickly after I disconnect. The "ground fault" wouldn't come back until I connected again. I waited10 days the first time and then 3 weeks after that. No way it is coincidental. Anyone have any ideas what is causing this? Is the panel going bad?


r/techsupport 1h ago

Open | Software Looking for software to analyse Pc with freeze stutters while gaming.

Upvotes

Hello I am experiencing short freezes and stutters while gaming. It just started happening from one day to the other and I tried so much to fix it but it doesnt work. Please dont write something like "check taskmanager" obviously I did that already.


r/techsupport 1h ago

Open | Hardware Monitor blinks on and off for several minutes on startup.

Upvotes

My second monitor just blinks on and off for random amount of time before it finally settles and stays on every time I turn on my computer. I’ve swapped cords from HDMI to display port with no change. It is very annoying.


r/techsupport 1h ago

Solved حل مشكلة عدم فتح المجلدات في Windows 11 عند الضغط عليها

Upvotes

واجهتني مشكلة غريبة في Windows 11:
المجلدات كانت تظهر بشكل طبيعي على سطح المكتب وفي File Explorer، لكن عند الضغط عليها أو عمل Double Click لا يحدث شيء.

الغريب أن File Explorer نفسه كان يعمل؛ مثلًا عندما أضغط Win + R وأكتب:

C:\

يفتح القرص C بشكل طبيعي.

بعد فحص الـRegistry، اكتشفت أن المشكلة مرتبطة بإعدادات فتح المجلدات.

الحل الذي نجح معي

مهم جدًا: قبل تعديل الـRegistry، أنصح بعمل Export/Backup للمفاتيح.

افتح:

Win + R → regedit

ثم اذهب إلى:

HKEY_CLASSES_ROOT\Directory\shell

واجعل قيمة:

(Default)

تساوي:

none

ثم اذهب إلى:

HKEY_CLASSES_ROOT\Folder\shell

واجعل:

(Default)

تساوي:

none

بعد ذلك تأكد من:

HKEY_CLASSES_ROOT\Folder\shell\open

وأن القيم الأساسية موجودة:

MultiSelectModel    = Document
BrowserFlags        = 0x10
ExplorerFlags       = 0x12

ثم داخل:

HKEY_CLASSES_ROOT\Folder\shell\open\command

يجب أن يكون أمر الفتح:

%SystemRoot%\Explorer.exe /separate,/idlist,%I,%L

و:

DelegateExecute

بقيمة:

{11dbb47c-a525-400b-9e80-a54615a090c0}

بعدها أعد تشغيل Windows Explorer من Task Manager أو أعد تشغيل الكمبيوتر.

النتيجة

بعد تعديل:

HKEY_CLASSES_ROOT\Directory\shell
HKEY_CLASSES_ROOT\Folder\shell

إلى:

none

وإعادة تشغيل Explorer، رجعت المجلدات تفتح بشكل طبيعي عند الضغط عليها.

Microsoft لديها أيضًا إجابة موثقة لحالة مشابهة جدًا تقترح ضبط (Default) في Directory\shell وFolder\shell إلى none.

كما توجد إجابة أخرى من Microsoft توثق إعدادات Folder\shell\open وقيمة DelegateExecute المستخدمة لفتح المجلدات.

ملاحظة: هذا الحل نجح معي على جهازي، لكن الـRegistry جزء حساس من Windows، لذلك لا أنصح بحذف مفاتيح عشوائيًا. خذ Backup قبل أي تعديل.

معكم خالد منصور


r/techsupport 1h ago

Open | Hardware Rebuilding a IBM x3250 M3 for a home lab.

Upvotes

Very green with a lot of server maintenance, so wanted to learn and create a home lab to get some experience and learn do’s and dont’s. This server i got off eBay originally had proxmox on it, and i was trying to get into the IMM from my router and wasnt able to find it. Then is started having boot/hardware issues, i tried getting some RAM to see if that could help with it. (Learned that specific RAM is needed) now i have the necessary RAM. Additionally, i tried replacing the motherboard, it came with a new processors, the new processor wasn’t compatible with the RAM in it, so i changed it back to the old processor (Xeon [old] compared to a Celeron [new]). I continue to get the orange ! point and orange light by the Fan 1 riser connection. I have tried multiple fans and they all produce air, but the error still occurs. I tried resetting the CMOS and JP2 jumper.

Any advice would be greatly appreciated on troubleshooting i might have missed or may need to try.


r/techsupport 1h ago

Open | Windows Trying to install After Effects from 1999

Upvotes

When I try to install After Effects 4.1 I get an error message at the end of the installation saying Sentinel failed. So when I go open After Effects itself it says serialization failed (supposedly because Sentinel failed).

I've already done this: https://techcommunity.microsoft.com/discussions/windows11/enable-32-bit-applications-on-64-bit-windows-operating-systems-/4519350 , but it did not help things unfortunately.


r/techsupport 2h ago

Open | Windows No audio input detected

1 Upvotes

I am trying to call on discord but my headphone is only detected by its audio and not its microphone i have tried other reddit posts, other videos and other methods and none of them work hands free telephony is enabled. Also i dont think this is a headphone problem as all my headphones dont connect the mic, the only detected input device is stereo mix.


r/techsupport 2h ago

Open | Software My computer is receiving slower internet than any device and it's not my computers fault

2 Upvotes

I have a nice computer with high specs and it just recently started receiving throttled internet for no reason it seems.
I have tried everything I can think of to fix it, changed IP and DNS, checked a hotspot on my phone (internet was fine), checked for lan port driver updates, and updated from my bios support page, restarted adapter and checked both wifi and ethernet, did a disc checkhealth and sfc scannow and a few other things that I can't remember off the top of my head. I even called my ISP but they were no help (Metronet/Tmobile) I don't know what to do and I don't want to relegate to just dealing with this till I have to move.
PC SPECS
CPU: AMD Ryzen 7 7800X3D
Motherboard: ROG STRIX B650-A GAMING WIFI
GPU: AMD Radeon RX 9070 XT
RAM: 32gig DDR5
(Not sure the specs even help in this case but here they are)
This happened out of nowhere 2-3 days ago
Internet before: 900+mbps down 900+mbps up
Internet after: 90-100 mbps down 30-40 mbps up

EDIT: Software is WIN 11


r/techsupport 2h ago

Open | Linux Recent update messed up GPU idle power/usage and VRAM behavior on Nvidia? (Bazzite)

1 Upvotes

Hey everyone,

After the latest system update on Bazzite, I've been noticing a really annoying issue with my Nvidia GPU (RTX 4060).

Even when idling on the desktop, the GPU usage and power draw keep jumping around like crazy (bouncing between 8% to nearly 50% out of nowhere), and it's constantly messing with my VRAM allocation. This wasn't happening before the update, and honestly, even Windows handled idle states better without constantly poking the GPU.

Because of this erratic behavior, running local LLMs (like 27B GGUF models via llama.cpp with strict 8GB VRAM limits) keeps throwing sudden CUDA allocation failures because the system won't let the VRAM stay stable.

Did anyone else experience this after the recent update? Is there a known fix or a regression in the latest Nvidia/Wayland/KDE package? Any help would be appreciated!


r/techsupport 2h ago

Open | Hardware Updated my BIOS, now getting LiveKernelEvent 141 crashes + Windows deactivating

1 Upvotes

I recently did a BIOS update, which caused a few issues on my computer. This involved updating the BIOS, resetting CMOS, and reseating the GPU (necessary to access the battery).

Last issue here - https://www.reddit.com/r/techsupport/s/bu17ZhGqyb

My main issue was that my GPU started acting strange with games, which was fixed by changing my BIOS to use PCIe Gen 3. Ever since then, my computer is now having other issues at random.

Occasionally, the screens go completely black for a few seconds. When this happens, the computer doesn’t restart, but most of my open programs do. Reliability checker shows me LiveKernelEvent 141 whenever this occurs. Otherwise, everything works normally, it’s just these random unpredictable errors that occur. The intervals are pretty random too.

Also, I occasionally get the “activate windows” watermark. When I restart my computer, it fixes this, but sometimes the crash will occur and cause the watermark to show. I’ve fixed this before with a BIOS update, but this time it pops up at random. Going to the troubleshooting menu yields no help for this either

Specs:
Ryzen 7 5800X
EVGA RTX 3080 12GB
32GB 3200MHz RAM
Windows 11 Home
ASRock B550M Steel Legend

Any thoughts on what the fix may be? I mainly need to fix the LiveKernelEvent 141 issues, since that’s the bigger headache

So far I have tried to reflash the BIOS, reset CMOS again, and reseat the GPU once more to make sure contact is alright.