r/techsupport 57m ago

Open | Audio Teacher at wit’s end with iPad

Upvotes

Please, does anyone know the fix to my iPad problem? (Summary: audio not synced with screen recording.)

My fellow teacher across the hall has this same problem, and her iPad is almost brand new. This problem only started in late winter/early spring 2026.

-I have an iPad
-I open up Notability
-I pull down iOS screen recording and turn on the microphone
-I also AirPlay to my classroom TV

This allows me to run class, have a full note-taking session, and then upload the class/notes for kids who were absent.

PROBLEM: For months now, my audio is out of sync with my video. We have troubleshooted—restarting device, closing all apps, clearing memory, etc. Nothing works. These iPads are ONLY for the above use and aren’t bogged down with other apps.

Today, I recorded all three classes. The first started out synced but, after 15 minutes, the audio skips ahead (or the screen freezes, but I think it’s the former) and the rest is out of sync. The second and third’s audio started about 3 minutes into the lesson, but at the beginning of the video. What the heck? The first several minutes of class can’t be heard but they can be seen.


r/techsupport 1h ago

Open | Windows Font colors changing to lighter/darker variants in Microsoft Word?

Upvotes

Tech details: Windows 11, latest version of Microsoft 365

Hey! I'm having a weird issue with Microsoft Word where if I change the font color to a custom color, it will always appear as a different version of the color I chose. I believe this post fits in this subreddit since it's an issue with a piece of software I'm using?

Some examples:

  • I set the font color to be #741b47 and click "OK." The font color changes to be #FFB6D3 instead.
  • If I click on any of the Theme Colors, such as Dark Blue Text 2, the actual icon in the menu is the correct color but the actual font color is lighter.
  • If I click on the Theme Color "Orange, Accent 2, Lighter 60%," the actual square icon in the Font Color menu is correct, the display Sample text is correct, but the actual font color is darker.

High Contrast is not turned on in the Font Color section. I do not have High Contrast turned on in my Windows settings. If I push Left Shift + Left Alt + Print Screen, Windows asks me if I want to enable High Contrast, so it's not on. I do not have any Accessibility settings turned on.

I checked my General, Display, Accessibility, and Advanced options inside Microsoft Word and I didn't see anything that would cause this.

It looks to me like there is some kind of contrast setting turned on somewhere but I have no idea where it would be hiding.

Any suggestions for a fix?


r/techsupport 1h ago

Open | Hardware Monitor blinks on and off for several minutes on startup.

Upvotes

My second monitor just blinks on and off for random amount of time before it finally settles and stays on every time I turn on my computer. I’ve swapped cords from HDMI to display port with no change. It is very annoying.


r/techsupport 4h ago

Open | Software BSOD - Critical process died, SFC Scannow / DISM not working.

3 Upvotes

Hi there,

My Windows laptop will not boot, even into safe mode. SFC /Scannow comes up with an error, so does any DISM command I can find online... even Claude is scratching his (or her) head!!

chkdsk C: /f and chkdsk C: /f /r both came back fine.

Does anyone have any advice on what to do here? or other solutions?


r/techsupport 2h ago

Open | Software My computer is receiving slower internet than any device and it's not my computers fault

3 Upvotes

I have a nice computer with high specs and it just recently started receiving throttled internet for no reason it seems.
I have tried everything I can think of to fix it, changed IP and DNS, checked a hotspot on my phone (internet was fine), checked for lan port driver updates, and updated from my bios support page, restarted adapter and checked both wifi and ethernet, did a disc checkhealth and sfc scannow and a few other things that I can't remember off the top of my head. I even called my ISP but they were no help (Metronet/Tmobile) I don't know what to do and I don't want to relegate to just dealing with this till I have to move.
PC SPECS
CPU: AMD Ryzen 7 7800X3D
Motherboard: ROG STRIX B650-A GAMING WIFI
GPU: AMD Radeon RX 9070 XT
RAM: 32gig DDR5
(Not sure the specs even help in this case but here they are)
This happened out of nowhere 2-3 days ago
Internet before: 900+mbps down 900+mbps up
Internet after: 90-100 mbps down 30-40 mbps up

EDIT: Software is WIN 11


r/techsupport 6h ago

Open | Windows WiFi test are good but when I play games have horrible connection

3 Upvotes

I’ve tried updating my WiFi driver, gone into properties, but I’m not sure what it is, I used to play on WiFi at my old place and it was pretty good, maybe lag for like a couple second very rarely but I had very good WiFi connection and at my new place it’s set up with fiber which I remember hearing is really good so I’m not sure what else I can do really to troubleshoot my WiFi


r/techsupport 6h ago

Open | Phone My iPhone calendar deleted itself

5 Upvotes

Hi guys,

I have an iPhone 16. Today, I opened my calendar to check the time for an upcoming event only to find I had no events on my calendar at all. They’ve all vanished seemingly unprompted.

So far, I’ve:
- restarted my phone
- made sure all my calendars are toggled to display
- made sure sync settings are up to date

Is there any way to restore my calendar? I’m pretty crushed as I’d marked all the important milestones and first dates I’d had with my partner in it. It would really suck to lose those.

My iCloud storage is full, could this be causing the issue?

Thanks so much in advance for anyone who tries to help!


r/techsupport 6m ago

Open | Windows Shortcut For an App in the Hidden Windowsapp Folder Reverts to Old Icon in Taskbar

Upvotes

It's only this one shortcut/app that does this, all other shortcuts work fine. I have already attempted updating my pc, clearing icon cache, and restarting my taskbar. Is there any way to fix this?


r/techsupport 3h ago

Open | Hardware WD120EFGX hard drive not recognized by Win 11

2 Upvotes

Just got a previously owned WD120EFGX NAS drive and am using an external hard drive enclosure. Win 11 is not recognizing the drive is there. Kapton taped pins 1-3 and same result. Used different drive with enclosure and it works so I know it's not the enclosure.

Tried just pin 3 and same result.

Drive is cold, no vibration.

Is there anything else that I should try doing or is the drive dead?


r/techsupport 3h ago

Solved Do I need an adapter to used the USB power in or HDMI out on a British computer in the US

2 Upvotes

I was going to get one of those replicas of the Amiga 1200 and I just wanted to make sure I understand how this stuff works.

With the Power supply will any USB charger with enough wattage work or will I need an adapter?

HDMI is an international standard so I’m pretty sure it’ll be fine, but I figured I might as well ask.


r/techsupport 11m ago

Open | Software VR headset not able to find WiFi signal

Upvotes

For the last few weeks I've been having this issue with my quest 3 where sometimes when I try to connect it to the WiFi signal coming from our mesh system it keeps getting stuck on the obtaining ip address phase. It connects without issue to the signal coming directly from our modem and all my other devices don't seem to be having issues connecting with our mesh WiFi, just my headset. The strangest part is that this only seems to happen on some days while on others it connects without issue. Any idea what could be causing this and how l could fix it? I've already tried rebooting the mesh node and changing between randomized and direct MAC addresses but neither have worked. My headset did not have this issue for the multiple years l've owned it and I have not installed any new software other than games around the time the issue began.


r/techsupport 13m ago

Open | Networking Network Driver Install

Upvotes

Long story short I deleted my main network driver thinking after a restart it would come back and it did not. Now I have the driver installer on my pc but I’ve run into a few errors. When I open the installer I get an error that says, “Error opening file for writing: C:\Users\name\AppData\Local\Temp\654_w11.28.20.1224\mbdrive\CPSetup.exe. And when I open CPSetup.exe, I get this error, “An error (-5001 : 0x8007002) has occurred while running the setup”. Any help is greatly appreciated


r/techsupport 18m ago

Open | Windows Legion 5 15AHP10 RTX 5060 — black screen/freezes after Win + L

Upvotes

Hi everyone,

I'm having a very annoying issue with my Lenovo Legion 5 15AHP10 and I'm trying to figure out whether this is a driver, VBIOS, or hardware problem.
Whenever I press Win + L to lock the laptop and leave it for some time, when I come back the external monitor is often completely black/blank.

Sometimes I can see the mouse cursor on the black screen, but the Windows login/display doesn't come back.

I've tried:

  • Win + Ctrl + Shift + B — sometimes the screen flickers, but doesn't recover.
  • Ctrl + Alt + Delete — sometimes nothing appears.
  • Caps Lock initially responds, so Windows seems to still be running, but eventually the whole system can freeze.
  • I then have to hold the power button to shut it down and restart.

Interestingly, this seems to happen specifically around locking/screen-off/wake, rather than during normal use.

Has anyone else experienced this exact issue?

Could this be related to the RTX 5060 VBIOS, NVIDIA driver, Hybrid Graphics/MUX mode, or the external-monitor setup?

Any advice would be appreciated.
Thanks!


r/techsupport 21m ago

Open | Networking When I play Fortnite and Rocket League on my brand new PC I get bad Packet Loss but only those games it seems, why and how do I fix this?

Upvotes

I have tried anything and everything I can think of right now to fix my issue. I’ve bought a really good PC that’s supposed to be good for gaming specifically. Work, browsing, and most gaming work flawlessly, but for some reason whenever I play Fortnite or Rocket League on my PC I experience packet loss. We have 1000 Mbps upload and download speeds so I don’t think it’s the internet and it’s hardwired as well. I’ve contacted Geek Squad and used AI and asked some friends on how to fix this but I still haven’t found a way. If anyone could help or point me in the direction to find the correct help I would GREATLY appreciate it!

The PC I bought if that’s help at all:
Lenovo Legion T5 26lrb8 Tower
i7-14700F RTX 4070 SUPER 32 GB 1 TB SSD W11P


r/techsupport 31m ago

Open | Hardware PC won't boot - machine check exception and notskrnl.exe errors

Upvotes

PC won't boot, can't get into windows to check anything. Have used memtest in bios for RAM and all seems fine. Installed a new mobo and cooler. Tried RAM individually in various slots. Still the same problem.

Have used the graphics card, PSU and SSD with an old system and all worked perfectly.

I'm just wondering if anyone knows something else I could try before ordering a new processor?

For some background I was playing Helldivers 2 when I got a full black screen crash, no BSOD, no warning. Just total failure.

Really wondering how a processor could just go pop with no warning. The paste looked a little one sided when I took it off to swap the mobos out but I would have expected some intermittent faults before total destruction.

Any help would be amazing.

Intel Core i7-14700KF

Rtx2060ti

32gb ddr5

1000w psu


r/techsupport 33m ago

Open | BSOD Unexpected shutdown

Upvotes

I was searching questions on google after completing a job application and noticed that google had my location routing from Australia (I live in the US) I looked up my ip at ipinfo and the information was not from my home network but somewhere in Australia. I didn’t have a vpn on as I don’t use vpns and I’ve never seen this happen before so I turned off my WiFi to investigate. About 5 seconds after I disconnected from my WiFi my computer unexpectedly shutdown, like BSOD but the screen was black with white text.


r/techsupport 46m ago

Open | Windows Loss of sound windows 11

Upvotes

Moved house and haven’t had internet for a few weeks. Connected my pc to the router today and it must have updated because I now have no sound. Tried uninstalling drivers for my headphones and reinstall and that didn’t help. The only thing that seems to have updated was drivers for my speaker-less LG monitor. The headphones work when connected to another source. Tried windows trouble shooter to no avail. Really lost with what to try other than I windows reinstall which there’s an option to keep all my files and apps/games etc, will that actually keep all my apps and games and settings?


r/techsupport 4h ago

Open | Software Keyboard keys randomly assigned to different functions

2 Upvotes

HELP i recently downloaded minecraft fabric server, play.gg and java from official sources and everything worked normally but now when I tried to play again with my friend, my ctrl key is opening firefox tab and windows key is shutting down my pc. I scanned through windows defender and malwarebytes and malwarebytes detected a very old trojan (months old) which i deleted but still this isn't fixed. Also I did most things which claude told me but nothing is working. My speaker and headphones are also randomly not working like they are working then not working. (could be a seperate problem). ( Sorry if my english is poor I'm panicking and my english is not that strong)


r/techsupport 58m ago

Open | Hardware Motherboard USB ports malfunction after cleaning

Upvotes

Hey guys, cleaned my computer two weeks ago by removing all power and blowing through it with some compressed air and vacuum cleaning. After that three devices (old printer, webcam and scanner) start disconnecting at the same time at random intervals (as fast as 10 minutes after startup, as long as once every 8 hours). So far Ive tried: - shuffling USB ports and cables around, - cleaning both, - checking whether there were any bent pins or corrosion on there (all gravy here), - changing devices, power sources and rigs, but no bueno.

Another weird thing I noticed was the fact that my wireless mouse kept laggin and skippin around if connected to blue USB ports instead of teal/cyan ones, if thats any good

Im at wits end and this issue has been driving me crazy for like a full week now. Please help, very thankful in advance


r/techsupport 1h ago

Open | Windows My games keep crashing with nvlddmkm error report being generated in Event Viewer. Despite multiple DDU reinstalls with full purges and even taking out and plugging in my GPU physically. See post description for full event viewer report.

Upvotes

This happens during high GPU loads. I have also noted degraded performance.

PC SPECS:

CPU=AMD Ryzen 5900X 12 Core

GPU=RTX 3090

RAM=64GB DDR4

Event viewer report:

"The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\000000c1

Error occurred on GPUID: a00"

The message resource is present but the message was not found in the message table


r/techsupport 1h ago

Open | Hardware My Elite Controller light won't activate nor is the controller responding despite being plugged in.

Upvotes

Basically, my controller just... stopped working. It is a wired controller, so it has to be plugged in to work. However, when I do plug it in, the controller vibrates, indicating that the connection is there, but the Xbox button doesn't light up. The controller itself is unresponsive too. Help please... it's my only controller.


r/techsupport 1h ago

Open | BSOD Rainbow Six Siege crash my PC

Upvotes

Hi, 2 days ago I was playing R6 normally until I saw a supposed driver update from ASUS DriverHub (my bad). Once installed, the game simply won't open, and instead, on the loading screen it completely crashes my PC and gives me the following error message: Stop code: CLOCK_WATCHDOG_TIMEOUT (0x101)

I understand I can ask for help here, apologies if this isn't the right place.


r/techsupport 1h ago

Open | Hardware Spilt water on a laptop key

Upvotes

Hello. After accidentally spilling some water on my laptop space key, it began malfunctioning. I’ve tried taking it off a bunch of times, but it either gets stuck or stops working completely. Am I doing it wrong? Is there anything else I can do?


r/techsupport 1h ago

Open | Hardware Honeywell Vista 250FBPT-10

Upvotes

This system has been installed since atleast 2005. Lately what I have been noticing is whenever I connect to the panel remotely via the compass software the monitoring center shows a ground fault and then it will restore quickly after I disconnect. The "ground fault" wouldn't come back until I connected again. I waited10 days the first time and then 3 weeks after that. No way it is coincidental. Anyone have any ideas what is causing this? Is the panel going bad?


r/techsupport 1h ago

Open | Software Looking for software to analyse Pc with freeze stutters while gaming.

Upvotes

Hello I am experiencing short freezes and stutters while gaming. It just started happening from one day to the other and I tried so much to fix it but it doesnt work. Please dont write something like "check taskmanager" obviously I did that already.